AfterShip helps online retailers to track shipments and send customers delivery updates automatically. Support UPS, Fedex, USPS, DHL and major couriers worldwide. Improve customer experience and reduce enquiries about order status.
Connect your store in one click, AfterShip will automatically import shipments in the past 1 day and any new shipments from your Shopify store, and get the latest delivery status from the couriers. Monitor all your shipments in one place and access anytime online!
Select when to send out notifications - In transit, Out for delivery, Delivered, 1st Failed delivery attempt or Exceptions. Use your email to send out notifications, and customize messages to add store logo, URL, a tracking link to get more returned customers after shipping!
Sign up now and enjoy a 30-day free trial with unlimited tracking and full feature set. AfterShip will then charge monthly based on number of shipments tracked each month at $0.1 per shipment. View pricing.
If you believe in customer service and go the extra mile to increase client loyalty, sending a tracking number and asking customers to track at courier page are not enough. Not only you lose your site traffic, but customers are not informed of any delivery updates. With AfterShip, your customers save time on tracking and are well informed by YOU. More happy customers with AfterShip!
I sell overseas from South Korea. It was hard to track items and inform customers. But aftreship madkes me happy. it tracks all of the world and lets my customers know the status of parcels by SMS and emails including a tracking link. no matter which country.
A "wow" app. We sell on multiple marketplaces in addition to Shopify and our customer ratings have lately said things like "the best communication I ever had."
We all experience lost packages. They become costly when we have to overnight a replacement. Aftership catches problems and alerts you and (optionally) the customer.
One suggestion to make a great app even better -- when a shipment expires, or if there is no scan on a new order within a set period (1-2 days), maybe send a "watch list" to the store owner just as a heads up that there might be trouble ahead.
Can't say enough good things about this app and the service I received when I initially had questions.
Great app! Their customer support answered me quickly and precisely. They cover Correios of Brazil and they are willing to accept integration with other courriers upon request. The system works on "install and forget" mode, but you can also edit the e-mails and monitor all your shipment status from the dashboard page.
We love this app, gives the customer more confidence about delivery and cuts down incoming phone calls.
Smiley Face X 5! Hands down one of the best apps that actually works with an easy install. Proactive Support Team. If you do not have already, please get asap.
I recommend this app. I tested and it worked properly to my orders. I got reply to my question quickly. Thank you.
Outstanding, This app works great without me having to do anything, Should really cut down on the annoying "Where's My order?" Calls, The support on this app is great very quick to respond to question , issues and requests.
Our customers love being about to keep track of where their package is, it helps build the anticipation of the product arriving and improves their experience while at the same time cutting down on customer serve inquiries on the status of their order. No brainer, install it.