Brightpearl

Brightpearl

Free to install
Rating (4.1)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 15, 2021

Languages

English

Works with

Amazon, ShipStation, Avalara, ebay, QuickBooks, Loop Returns

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer. more
  • Free up time to focus on growth and eliminate errors with our automation engine
  • Accurately forecast how much stock you need and when you need it
  • Make faster, smarter decisions for your business with advanced reporting
  • Stay ahead of ever-evolving consumer trends with plug & play integrations
  • Get your system implemented, optimized and regularly audited by retail experts

Pricing

External charges may be billed by Brightpearl separately from your Shopify invoice. Learn more

Free

Free

All charges are billed in USD. See all pricing options

34 reviews

Overall rating
4.1
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 18, 2024

I am extremely disappointed with my experience with BrightPearl . Their advertising and product descriptions grossly undersell the complexity of making their product work. What was supposed to be a simple and straightforward process turned into an absolute nightmare. Sean (US REP) promised one thing when really you have to use two different systems.

First off, their marketing made it seem like using their product would be a breeze. However, once I received it and tried to set it up, I realized that it required a degree in rocket science just to get it functioning properly. The instructions provided were vague at best, and they want you to use and update two different systems.

Not only did we waste money on a product that doesn't live up to its promises, but I also wasted countless hours trying to figure it out. The frustration and stress caused by dealing with Brightpearl have left me feeling completely dissatisfied and ripped off.

Save yourself the headache and avoid this company at all costs. They clearly prioritize sales over customer satisfaction and have no qualms about deceiving consumers with false advertising. Trust me, you're better off spending your money elsewhere. All the 5 stars reviews are from the UK or Europe not the United States STAY AWAY!

McLogan Supply
United States
June 4, 2023

We began our Brightpearl journey just 5 months ago and after an intense 2 months prep, went live 3 months ago. The team we worked with to get us ready for golive (led by Bianca), was a dream team! We couldn't imagine doing a project of this scale without the BP expertise and experience. Bianca gave that extra mile and took the time to really understand our business and the best way to implement BP to ensure we got the most out of it.
Since going live, our team have taken all aspects of BP on board and our operations, customer service and warehouse are all seeing benefits beyond what we had hoped for in ease of use, order turn around, time saving, customer experience and accuracy.
Our next phase is Demand Planner and the extended Warehouse Management System which we are all looking forward to introducing into our warehouse environment!

Oskar's Wooden Ark
Australia
5 months using the app
Brightpearl replied June 12, 2023

Hi there,

Thank you so much for your review, it's wonderful to hear how well Bianca and her team have supported your launch on Brightpearl. I know they take time to understand our customers so they can hit the ground running on day one, and it's great to see the fruits of this in action!

I'm excited to hear about stage two with Demand Planner and your warehousing!

Thank you again,
Tom (Brightpearl by Sage)

August 4, 2021

Brightpearl has been a really good solution for us. The Shopify connector works well, fast and reliable. We've also had great support from the Brightpearl team

Rat & Boa
United Kingdom
About 5 years using the app
July 6, 2022

We have used Brightpearl for over 10 years and we have found it a very intuitive and helpful app. It is particularly suitable for merchants who are focused on buying finished goods and selling them across multiple channels, brands and locations. We like the fact all elements are within one system and that the entire team can easily and quickly access brightpearl in the cloud and run reports.

Evolve Organic Beauty
United Kingdom
Over 4 years using the app
February 9, 2022

We have been using Brightpearl for 6 years now and the difference it has made to the efficiency of our stock control cannot be overemphasized. Not sure how we managed before. Highly recommended.

The Bear Garden
United Kingdom
About 4 years using the app

About this app

Launched

July 15, 2021

Languages

English

Works with

Amazon, ShipStation, Avalara, ebay, QuickBooks, Loop Returns

Built by Brightpearl

About Brightpearl

4.1 average rating

11 years building apps for the Shopify App Store

1st Floor New Bond House, Bristol, BS2 9AG, GB

Support

Send a message

1-888-320-5069

support@brightpearl.com