Snog The Frog
said 12 months ago
I discovered eCommHub (ECH) just as i was about to launch our store. It was a blessing in disguise to have an app built for managing inventory between our various suppliers, when initially i thought they may have been a more manual process. We have over 4,300 products listed.
Initially the ECH product wasn't perfect and we didn't find the documentation as detailed as we would have liked, but this was counter balanced by their very attentive support team.
ECH were very keen learn about how we needed their product to work for us and created solutions or at least demonstrated other ways processes could be completed using their system.
They even revised their pricing models to make their app for accessible for growing businesses like ours.
Overall the experience working with ECH has been really positive and we have become reliant on their core service of managing inventory from 3rd party suppliers.
Things we would love to see:
- It would be great if shopify had a COST PRICE field, this would mean their additional features such as Gross Profit Reporting could be better utilised.
- They have suggested they are looking to do a product reporting module, this would be great to get happening sooner rather than later.
- Also if there was a way to submit some of our other business running costs into the system to get an better overview of the entire business success.
Other than that we will enjoy to continue working with ECH and great job guys, keep it up!