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Helpjuice

Helpjuice

  • Cut your support inbox by HALF and deliver instant answers to your customers questions
  • NO Setup. 1-click instant integration into your Shopify store
  • Powerful analytics to help understand your customers better and add articles that’ll save you hours and hours every week

Cut Your Support Inbox By Half Using our dead-simple Knowledge base software

Are the majority of your company’s support requests the same questions?


Do you want a way to save TIME, MONEY and give your customers instant answers?

Helpjuice Helps you Cut Your Support by Half. Say Goodbye to Spending Time Answering the Same Support Questions and Hello to Happier Customers.



  • Have the look and feel of your knowledge base be exactly like your company’s brand and blend in right in your customers workflow.


  • No need to learn no software, our web application lets you manage your knowledge base from anywhere; Including email!


  • Use our powerful analytics to understand your customers better and add articles that’ll save you hours and hours every week

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. -- Jeff Bezos, Amazon.com


Here’s why the #1 Wordpress Hosting company is excited!


““FAQ pages are broken. HelpJuice is the answer. Helpjuice stops support email and gets our customers' questions answered quickly every day.” – Jason Cohen, WPEngine.com


If you don’t LOVE Helpjuice, call or email us and we’ll refund every penny immediately.

Helpjuice reviews (14)

posted

we love helpjuice. It streamlined the administration of our FAQ page which was getting difficult to deal with as it ballooned over time. The ability to receive questions directly from our customers and have the responses posted to our FAQ section in the right place makes stuff even simpler.
Good support as well, we had a couple of niggling issues on install and they got it fixed in under 24 hours.
Can't recommend this product enough for those who need a more structured and deeper FAQ for their customers.

posted

The app itself is extremely helpful for our customer service rep to use when handling issues. Help Juice was also very helpful in assisting us in doing some back end modifications.

posted

Helpjuice is great for our customers who demand internal and external avenues of support. Turning personal inquiries into FAQs that apply more universally has never been easier!

Also, the personal support from the Helpjuice team cannot be beat. Customization is extremely useful for all expanding businesses, because a company's support needs to be able to pivot and evolve along with the business model, and no one provides this better than Helpjuice!

posted

We were really relieved to discover the Helpjuice app, our FAQ was starting to get large and unwieldy and we were also starting to wonder if all of the FAQ content was of interest to our clients, or whether we were overdoing it. The analytics offered by Helpjuice will help keep us focused on offering support where it matters most.

posted

loving this app already! simple, intuitive yet powerful! customer service is right there when you need it. highly recommended for shops that don't need/want a big & blown-up CRM-solution but a smart tool that still "gets it done"!

posted

loving this app! also, very grateful for the quick customer service and help customizing our help juice portal.

posted

We love this App! We have seen a 40% drop in repeat emails and had feedback that customers bought from us because the "Support Button" was so helpful! A must have for us! *****

posted

Helpjuice is a great resource to have on your store. It has helped us manage our support requests a great deal. Most importantly, the Helpjuice staff is extremely helpful and responsive. If you have a question, send them an email and they will get back to you right away with an answer.

posted

Helpjuice should be a standard feature app included with every Shopify signup, just as Stripe is the default gateway for payments.

We use Helpjuice across 7 Shopify websites, and of all the apps we use, Helpjuice rocks! Forget Zendesk, forget the others, we've tried them all. Nothing works as well as Helpjuice.

posted

I've been using zopim online chat for over 6 months now on my store www.lasambucalifestyle.com (I am evaluating migrating to shopify in the next few weeks so I'm looking at all the apps available). From online chat I have learned that we get the same questions over and over from all our customers. With this app we hope to be able to provide an answer upfront to cut down on service discussions. When I first installed the app I wasn't sure how to get it installed and visible on my test website on shopify so I sent a question in. After a few minutes I got a direct reply from the developed/founder Emil Hajric and got all queries answered within minutes on a SUNDAY! thank you Emil for your passion towards providing a great product AND a great service! :)

Get App
$199.00-$299.00 / month
30 days
HelpJuice

Support & Sales

1 (904) 419-3645
support@helpjuice.com
help.helpjuice.com

Screenshots

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