posted 4 months ago
I am in receipt of your threatening emails and correspondence from your general counsel. I will remove the two graphic images from our web site. As you are aware, Tshirtnow.net is a former customer of Points.com.
As a very small understaffed company, we have some difficulty at times in removing links, graphics, etc. – as undoubtedly do many of your Shopify merchants. Points.com is a large multinational corporation that is located outside the state boundaries of the Commonwealth of Massachusetts, and apparently has little experience or expertise in dealing with cottage industries such as Tshirtnow.net.
I intend to publicize this bullying behavior of Points.com, and publicize it widely. Certainly we have the ability to review your behavior and the performance of the Points.com application multiple times in an extremely negative fashion via means of the Shopify (and other eCommerce platforms) marketplace, and I intend to reach out to my corporate contacts at Shopify and their developer and merchant advocates and marketplace Ombudsman directly in order to lodge a formal complaint against you and your company’s (“Points.com”) pejorative communications and business practices with regard to small Shopify merchants. It is the fervent belief of this longtime Shopify merchant that your large multinational corporation, Points.com, have misrepresented yourselves as a viable vendor to such eCommerce operations.
Please forward to me the contact information of your corporate counsel so that they can receive the formal demand letter from our corporate counsel, whom have advised us that under the general laws of the Commonwealth of Massachusetts, our company has rights that will be vigorously defended in the litigation system of the Commonwealth. The judges and juries within the court system of Commonwealth of Massachusetts have a long history of defending small local businesses against the unfair business practices of large out-of-state multinational corporations such as Points.com.
As entitled under the general laws of the Commonwealth of Massachusetts, consider this correspondence as our official demand for written enumeration of the reasons behinds the termination of our Points.com account, which was effected without any prior notice.
Be aware that all information and communications between myself, our company and Points.com, shall be made public, as will all of your threats, written, electronic, verbal or otherwise. I have been in contact with several members of the online press and eCommerce review sites, and I have been asked to sit for a local television station so that they can interview me in order to review your Points.com application and present our side of the story. This television program and the resulting video file will be distributed worldwide and search engine optimized in such a way as to become heavily viewed on YouTube and easily discoverable when eCommerce vendors search for information about Points.com.
I am also contacting the office of the Attorney General of the Commonwealth of Massachusetts in order to file a formal complaint against Points.com regarding your multinational corporation’s business practices within the Commonwealth of Massachusetts.