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Live Web Insights

Live Web Insights

  • Monitor what pages every visitor currently in your store is viewing
  • Find out which of your visitors are in the shopping cart, and where your visitors drop off
  • View detailed, real-time path reports for unique visitors with real-time visitor tracking

Live Web Insights (formerly Lexity Live) is a free real-time visitor tracking tool for Shopify that lets you see who is in your store now, what pages they are viewing, which products they are putting in the shopping cart, and more.


    Monitor your customer activity in real time

    Live Web Insights is a free website traffic analysis tool designed for ecommerce, with real time visitor tracking and much more. Other analytics tools can take hours to process data, too late for you to react. With Live Web Insights, real time information about current site visitors lets you watch your customers browse your website and go from checkout to purchase, all as it happens.

    Initiate chats with customers

    Increase your conversions and customer satisfaction. With one click, start chatting with any visitor on your site instantly.

    Get smart, actionable marketing insights

    Find out your top keywords, top referring sites, and more at a glance. Live Web Insights automatically analyzes your store visit data and summarizes it into clear, simple takeaways so you get smart and actionable marketing recommendations.

    See your traffic and revenue split out by channel

    Finally, find out where your sales are really coming from. See which of your marketing efforts are giving you the best return on investment, with charts that show your traffic and revenue by channel.

    View your store’s historical trends

    Understand your traffic and revenue trends over time, your top customers by sales and geographical location, and your store’s growth and seasonality.

    What Our Customers Say

    "Live Web Insights has that fascination factor. You get this connection to your customer when you can see someone come in and look around, right when they're doing it…I keep Lexity Live open in a tab all the time and check it half a dozen times a day…My daughter says I'm addicted. I think she's right."
    — Cheryl Rowland, Creative Merchandise Store

    Learn More

    Learn more at commercecentral.yahoo.com, where you can also chat with us live, contact us, or call us toll free at 1-866-255-0108. Follow the Commerce Central Tumblr for updates on our products.

    Recommended Apps

    Customers who use Live Web Insights also love Live Sales, Facebook Live Store and Facebook Ads.

Works great for me, and you can't beat the price :)

Great app. Really simple to use and gives me great insights into my customers shopping behaviours.

I love this APP it make me track how is my shop is doing and what is my customer doing at my website. it give me some insight information about my site. thank you yahoo.

Doesn't even deserve 1 star as the app doesn't work at all. Contacted customer care and just got the standard response telling me to wait 24-48 hours. Still didn't work after almost 2 weeks and no one has come back to me - even after 2 emails asking what's going on. No customer service at all. WASTE OF TIME. This app was great when it was owned by Lexity.

so strong app, nice.five star

Great app.. and great responsive team to issues and queries

I wish I could give Lexity 0 starts. All of their apps are complete failures. I have no trust in any of the diagnostics. I've had the app installed for almost four months and one of the tab still does not function. I've been sending enquiries almost once a week and have yet to receive a response. I have no idea how Shopify allows such terrible apps on to their platform. TERRIBLE APP!

It's great to be able to see people in the Tilit store and how they move from page to page. Great app!


Not about the negative reviews below, I tried this just now and it works.

Will give it a few more days to monitor....

CRAP! UTTER CRAP! We have uninstalled and reinstalled three times and it simply does not work. PERIOD. Always shows no one in our store, reports we have no sales, this is garbage. I understand the Lexity developers took the money and ran, but Yahoo has now destroyed what was once the perfect app. Too bad. Now this is a dead app for us and will be forever deleted. BOOOO!

(original review of the near perfect Lexity before Yahoo jacked it all up)
I feel like a stalker.

Sometimes, late at night, when everyone is asleep and the OverDog Kinko is twitching his legs chasing that Dream Bunny he never catches, I sit and watch customers come into the store, browse, think about leaving, leave, buy, or do what they do. I like to watch. It turns me on - especially when, at 2am, I pop up with a "What are you buying?" chat window.

That's my thing - late night, customer service ambushing. I like it and customers seem to enjoy it too. Even those that choose not to spend their moola with us, they really like it when I watch and chat.

Overall, this adds sales to the bottom line and keeps me from real life stalking. Although, you, the person reading this? Ya you - your new furniture looks great from the yard.

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