Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
Pricing
7-day free trialFREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29/month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
FREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29/month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2,588 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior. The real-time replay feature and customizable survey tool are praised for their role in improving site design and conversion rates. Merchants appreciate the intuitive design, easy-to-understand analytics, and actionable insights. The customer support is described as efficient and friendly. The app offers a free plan, scales with visitor numbers, and integrates seamlessly with Shopify.
This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.
Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.
It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.
About this app
Built by CartKit
About CartKit
4.9 average rating
8 years building apps for the Shopify App Store
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Support
Send a messagereplay@cartkit.com