RetailTower

not very easy to use and take a lot of work. will give it a try again.

Have emailed support 4 times now and still no response about my question.

Amazingly slow.

Imports products that don't even exist and products that are not available in store. Then every time you create a feed for a different platform you have to go through and try to catch these phantom products.

It's also out of date as it lists Bing as an available platform (Bing outsourced it's shopping to shopping.com) and despite listing as integrating with Shopping.com it does not appear to once the app is installed.

Then again, it's free and so far appears to basically work, so surely not an epic fail.

Retail Tower does was Shopify should have build in.

The feeds seem to work, but they never seem to work perfect. It's difficult or confusing to manage the feed at times.

The help documentation is weak. And email support takes about a week to return your help requests.

This is a great app! Not being very technically minded I had a couple of issues at the start which Rinkart and his team assisted me to resolve very quickly. The support from RetailTower is second to none. The app itself does a fantastic job of uploading your products from your own site to the different comparison sites, something I wouldn't be able to do on my own. I only added this app to create one feed which was to Google but having found it so easy I have added 4 more to other comparison sites and plan to add others. Thanks very much RetailTower.

The webhook constantly fails:
"Webhook for topic 'products/create' pointing to 'http://retailtower.com/app/webhooks/create.php?key=56055749082' was deleted due to 48 hours of consecutive failures.
at 11:14am by Shopify"

Sent mutilple emails to RetailTower and no support responses.

This app and especially the instant online support is fantastic, i was getting frustrated with the whole feed thing, so i considered paying a subscription to a costly service to take this headache away, the retail tower team fix everything and its for FREE!!! Fantastic service,, fantastic app.

I wish everything was as easy as this!! Well done retail tower and thank you!!

Excellent easy to use tool, Import all your products from SHOPIFY, Categorize them and PUSH them to the Related Providers.
I had an Issue and used the LIVE CHAT, and they where able to Solve the situation right away.

Looking for support, sent 2 emails as having problems with google ad search, no response.

We've used a number of data feed services and Retail Tower does a good job for as challenging as feeds are to manage. I think the negative reviews here are likely from people who have not worked with feeds or feed services. They all have challenges and work arounds because of the nature of data expected varies so much by comparison engine / shopping channel. The support was very helpful and the product is well thought out. You will need patience to make everything work well... but that is not unique to Retail Tower -- it's required for doing ANY data feed project. My only frown would be sometimes the system seems slow. But remember folks, right now this is a free app. The service they provide for free is comparable to $150/mo services everyone else has.

Retail Tower has great customer service! I had a question today, that led to many other questions, and the rep I chatted with was so knowledgeable! Not not only did he answer my original question, but he was patient and answered ALL my questions! Rinkart definitely went way above and beyond to help me out and to help find a solution for me! Thank You so much Rinkart!!!

Had a problem getting it to work with Google Merchant Center. Some things that are in stock showed as out of stock. I had some trouble figuring out how to get my manually made changes to update to Google. The support chat was helpful and resolved my issue promptly.

So my experience was frustrating at first, but better now.

Awesome app! We were going crazy trying to learn Google's API for products and this app was 1000 times easier to work with.
We are also a marketing firm and plan on using it again...
http://viralweb.net

This is a great app. Put our products straight into Google Shopping and created a Facebook store on our stores Facebook Page.

We have only just published them so lets hope the feeds are optimised well.

So far 9/10 - I guess some people could find it a little confusing.

Really helpful app that works as described. I love it so much I would marry it if I could. But I'm already married. And not a polygamist. Anyway, get it if you use Google Shopping and similar sites. You'll be happy!

Customer service reps chatted with me for ages to figure out issues and will go work on it now and will email me when it's all figured out. yay!

I got great help instantly! I was struggling to understand what was going on because I'm new to shopify and Retailtower but my guy solved the problem quickly. He even answered questions about what was going on behind the scenes. Great help! Saved me hours of confusion! :)

fails to pull inventory correctly also app does not sit in my apps folder have to always go through the install process to use gutted as i know this is a great app when working

This is the best app we have. Seriously. Every store needs this. I honestly can't believe this is free.

This app is GREAT! We've got over 10,000 products and have been having an enormous amount of trouble with shopify's API to get our products into google product search. Our products would constantly populate and then drop out of the product search results when using Shopify's submission, and obviously that isn't good for business. We looked high and low for a better way to publish our products, and I'm so glad we came across RetailTower! Not only can we reliably get our products into Google, but also Amazon, Bing, and every other shopping or search engine you can imagine. RetailTower is REALLY easy to use, VERY intuitive and the support (should you ever need it) is top notch and FAST. This app really helps our bottom line and makes product submissions painless and quick.

This app is really good. It save me the whole day. And support give me a lot of help.Even I am first time to use it.
Anyway, I hightly recommend this app.

For being a free service, RetailTower is a life saver. Feeds are difficult and time consuming to manage on your own and this little gem does most of the work for me. I have an issue every once in a while but the support is fantastic. If you try this app and have any problems, I recommend you do the online chat for support. Stick with it and it will pay off!

Great work, Satff really helpful cant fault them in any way. Couldnt work out how to get my products on google and they stuck with it and did it all for me Big Thank you Good service

This is GREAT! I have been manually laboriously doing my feeds for the past 8 months. I recommend this app!
Custom support was great. Thank you!

We've been using this app for various platforms and we love the easy, user-friendly aspect of this particular feed system - especially the ability to change items that are included in our CMS, but we don't want to display in other platforms, like Google Shopping. We recently had an error in our feed to where we couldn't change certain categories, so after contacting the team that runs this app, they were able to resolve our issue quickly and now it works great. Thanks very much Retail Tower!

Has always worked as expected. Originally the UI was a bit confusing but it's getting very good now. Love the recent changes. Support has always been top notch.

I really like this app and the support is always very helpful. The upload feeds are not updating to the site automatically which is a great time saver. I feel they are still working out some of the bugs with facebook slowness, but overall great job in supporting my small business!

PLAs are gaining in popularity on Google search, and now that the listings are no longer free, and you need an AdWords account, you need a solid APP to streamline that process for you, and RetailTower is that APP! I struggled a bit on some basics (that most people could figure out) but I was able to chat with RetailTower and Rinkart from RetailTower assisted me right away! Great APP!

I love this app. The online helper (Rinkart) is very friendly and really knows his stuff. This app has saved me hours of work! 5 stars.

Fast support! Like it! Friendly and prompt.

I agree with past reviewers... this is a mandatory app and is very effective depending on your product offerings. I found it a little difficult to set up and implement the first time around. If you are used to feeding to search engines, then you may not need this app. It can be just as time consuming.. but still a great app!

This should be a mandatory install. Even if you don't plan on using any ppc cse's, at least spend 30 minutes setting up free feeds on Bing Shopping and TheFind. Neither will drive you a ton of traffic, but you'll should get an occasional freebie sale from time to time. Worth the small amount of effort.

:: ITS A MUST HAVE! ::

This is by far one of the best free applications on the Shopify App market. The customer service and support; the quality and usefulness of the app and its friendly user interface are all great.
It integrates with the majority of the product search engines with no problem what so ever and with ease. There is no hassle of begging Google for API white-listing, since they are rejecting many of application nowadays for no reason. It will update your product list on a defined schedule, which is great.
Its Facebook store extention is a very useful feature as well, you can have a fully featured shop in your Facebook fan page with a couple of clicks!
It seems that they have a real passion about what they do, and hence, you can expect a lot from them.
Thumbs Up!

I'm not sure how he provides this for free, but indeed this is a great app. It solves a problem that we encountered with Shopify in that it is impossible to bulk edit the google category field within shopfiy. With RetailTower, you can not only bulk edit the Google Category but any other attribute you'd like without affecting your products in your store.
We had a few hiccups with importing our products into RetailTower, but Support fixed it free and quickly.
Like I said, I'm not sure how he does it for free, but I'll take it.

Amazing costumer support, specially for a free app! I had a little problem and they resolved it. I only use it for Google product search, so I can say for Google product search is great

I am very impressed by the support retail tower offers. Very quick and professional.
The app is also great.

Excellent App with great customer service.
www.purelovefashions.com
www.purelove.myshopify.com

Does what it says on the tin, no need for any other feed apps this does it all!

Retailtower have without doubt the best customer service i have come across in years.
They solved my problems quickly and efficiently and were happy to go the extra mile by looking at another problem i had with Google.
Great. Keep it up guys

I had a little trouble with integrating this app with my Google merchant account (the app is great, it was me at fault). I used the onsite help (Rinkart Asibey) and was very impressed with the quality of help and the patience shown to someone of limited skills. I would recommend retailtower to anyond wanting a great service. Many thanks Rinkart, your a superstar.

I just downloaded this app about 20 minutes ago, as i was getting confused with the Google documentation to upload a product file. In those 20 minutes, i set up a google upload file, amended it, got a little confused and requested online help from retailtower, they got on it immediately on their IM system, and i am now fully uploaded. simple, very responsive, and now i have just to wait for google to see how it has worked. so far, so good. thanks guys.

Fail to fix MPN problem. But easy to list items to thefind

Well, I'm very happy with this app. I tried several things to cure my shopify problem with missing MPNs for Google and Retail Tower did the trick......Very happy.

easy to use it. And it is simple to custom different feed. have used it on thefind

Easy to use so far and very helpful customer service so all good!

I've had an issue with German special character encoding today and addressed customer support. Just now I noticed that the problem has already been fixed, after only 10 hours. Someone is very much taking his job seriously here and I'd like to thank him for that, quite a rare experience these days. Excellent work!

Absolutely fantastic. The software is superb, but what I truly value is the customer support that comes with it...and I have no doubts that it will continue to improve with each day that passes

The inventory import does not work and has not in a long time. If inventory can't be imported than there is no point to this app. I've tried getting some assistance, but no response. I'll have to find another solution since this one has been a significant waste of time.

Absolutely solid! Getting better by the day and the service level is excellent for a free app. Couldn't be happier with the results or service!

Great app! Makes the comparison shopping process a lot faster than going to each individual network. I highly recommend this app if you are still new to submitting datafeeds and datafeed creations to upload to the shopping networks!

Great customer service!! And great App. I'm satisfied with Retail Tower!!!

Very easy to use and intuitive. Plus, when I had a question, the online support was excellent and very fast. Highly recommended!

Fantastic app. Managing feeds for different channels is too easy. Support was extremely responsive when I needed some help. You won't find a better feed manager at this price!

The app took me a little while to set up. When I got a hold of Rinkart Asibey with support he did a fantastic job of helping me to not only install what I wanted but also the Facebook Shop Plus! Outstanding customer service!!!! Truly satisfied! Thanks again Rinkart!

I've been with this app through the Beta testing. I am small store looking for an easy way to feed sites beyond Google. This is a good app for a person looking to do that. It is still a little buggy. But the support is good and any bug is typically fixed within 24 hours.

One issue that needs to be addressed is this. Once you update your store, even when you ask to update products, the program doesn't automatically fetch the data. But again, support is good and the team will let you know once your new product info in fetched.