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Stitch Labs

Stitch Labs

  • Increase sales with powerful reports and actionable insights to make smart business decisions quickly
  • Automate your business operations with popular add-ons to manage shipping, accounting & more
  • Quickly integrate and sync your offline & online sales channels, including Etsy, eBay & Amazon

Activate Stitch and Shopify to maintain inventory control and increase sales

Stitch is the must have app to manage your business.

Manage all of your orders, inventory, customers, and sales channels in real-time with powerful, actionable reports and key insights. Increase sales, boost productivity, and get organized - more effectively than ever before!

Stitch is the solution for you no matter where you sell.

- Shopify exclusively

- Shopify & online marketplaces like eBay, Amazon, and Etsy

- Shopify & offline (e.g. wholesale, tradeshows, street fairs)

Create a customized all-in-one business management suite.

It's FREE to connect popular add-ons, such as ShipStation, QuickBooks, Xero, and PayPal. Get paid quickly and directly using our PayPal eInvoicing feature. batch print shipping labels for all major carriers with ShipStation. Breeze through taxes and accounting by integrating Stitch with Xero.

Streamline sales - online and offline - no matter where you sell.

Our simple centralized inventory management system communicates with all the ways you sell (Shopify, Amazon, eBay, Etsy, wholesale, consignment, trunk shows, etc.) so that all your sales information is in one place and you can analyze your business in an easy and effective way. Automatically generate invoices, packing slips and line sheets as well as easily track expenses.

What else will you love about Stitch?

There's so much about Stitch our customers love (check out our reviews!). Some of their favorites are:
  • Shopify POS integration!
  • Multi-Warehousing. Manage multiple warehouses and multiple stores from one place.
  • Customized Communications. Send purchase orders (POs, invoices, and more) directly from Stitch.
  • Profit and Costing Reports. Choose from more than 30 reports to get the data you need.

    How does Stitch work for multi-channel sellers?

    Imagine all of your sales information in one place. What used to take tons of time and the hassle to log back into Shopify every time you sold something is now fully automated, happens while you are sleeping, and in just a couple of seconds.

    • Imagine you just made a sale on your Shopify store.

    • Immediately, Stitch updates the inventory levels in Shopify and any other sales channels you have specified. Eliminate the risk of overselling your products.

    • Seconds later, that sale (including all buyer information, listings, addresses, payments, and more) are automatically built in Stitch.

    • Compare and analyze sales data from this sale and sales across all of your sales channels to make smart business decisions with easy-to-read reports.

    Using ShipStation or Xero, too? After the sale, the sales information from Stitch flows into ShipStation and Xero to make fulfilling your orders easy and your accountant happy.

    Test drive Stitch for FREE. As a savvy Shopify store owner, experience Stitch’s power without limits for 21 days.


    What Shopify Customers Say About Stitch

    ★★★★★ "Stitch has been a huge asset to support Shopify in tracking inventory costs and data." - Apartment Number 9

    ★★★★★ "Stitch has given us insight into our business that has enabled us to enhance our strengths, improve our weaknesses, and focus on growth." - Beardbrand

    ★★★★★ "I started using Stitch Labs in 2011 and it quickly became the center of my business. It was easy to branch out to new sales channels when I was ready, confident in the knowledge that Stitch was managing inventory availability across them." - This Charming Candy

  • Reviews (107)

    I have been a loyal customer for a couple years now and with the amount of trouble shooting I have had to endure for the last months as they are solving their latest "bugs" is appalling!!
    The latest story, because there have been many hiccups and SLOOOOOOW processing, one of my orders that was waiting for invoicing vanished and the response I got was "We are working on this, don't make any changes to your order for at least 24 hours", followed by, "Just running into a meeting, thanks for your patience"
    WOW~ I am so done! Glad to finally sever the tie with a truly incapable company both for software and customer service. HORRIBLE.

    Stitch seemed pretty awesome when I learned about it. On paper, it had everything I wanted. The thing is, it's currently unstable and difficult to use.

    This app is confusing. They recently redesigned the UI in a way that makes it more difficult to actually do work. It takes a very long time to load, if you can even log in at all. I've had times where it's taken me 30-60 seconds just to get to the main dashboard. They're using nearly a month to get their infrastructure setup and it's causing huge problems with load time.

    There are several different methods for doing the exact same thing. Whenever you click on something, huge window panes expand/slide across the screen to load the new page. This grew irritating - I don't need theatrics, I need the page to load fast so I can get stuff done.

    I had an on boarding call with their founder that was fairly buggy. Took a long time to login, demo items pre-programmed wouldn't delete, and new orders weren't getting marked as closed or importing data correctly. I can't stress enough how slow it was.

    After my trial began, they doubled the price of the professional level plan from $45/month to $80, their 'most popular' plan from $75->$200, and the premium plan from $125-> $450. This is kind of strange considering how unstable the current platform is.

    I'm a small merchant, and I wasn't with Stitch more than a week before canceling. However, I've been in contact with larger merchants that have been on Stitch for awhile and are pretty unhappy with state of Stitch for the past 1-2 months. In their words, "My confidence in their competence has taken a major blow."

    This software seemed super slick and looked exactly like what I wanted. I guess the high expectations are why I'm so disappointed with it. In the future, I'm sure it'll be a fantastic option, but I simply can't recommend it because of the current state.

    Really disappointed we gave Stitchlabs access to our inventory...

    My team and I spent all of this week updating inventory, just to find out they are overriding our updates. I was baffled as to why we have been overselling product we didn't have... it all makes sense now... We have thousands of goods in inventory, and it takes several days to keep it all in order (inventory wise)... And Stitchlabs just pushed us right back to zero.

    We now have to count everything all over again. I was in pursuit of an app that would make things easier for us, and we are literally back to square one-- and now have to deal with customers being upset because their "in stock" purchases, are now "back ordered".

    I would not recommend at all.

    Please Please Please be super careful with this app if you have an Amazon account. Within 8 Hours of installing this app, there were items rolling in from the amazon marketplace for items I don't have any inventory for. There seems o be a glitch with the software that activates inactive listings and adds inventory to them. I have this app for less than 24hrs and it cost me $200.00 in sales that I had to fulfill from other sources above the price this app sold my items for. In addition I have had to put my Amazon Inventory into vacation mode until I can have amazon remove their AWS access.

    We really really really want to like Stitch. In fact, it’s incredibly close to being just awesome, but a few seemingly easily-fixable problems render it nearly useless for a Canadian business. Our first pet-peeve is the currency prefix for your chosen currency. If you are in the US or operate your store in US dollars, you are all set. All your form fields with dollar amounts will display as they should i.e. the amount will be preceded by a regular dollar sign $. So, one hundred dollars will display properly as $100.00 However if your currency is set to Canadian Dollars, then you can no longer get the dollar sign $, but you get the text “CAD”. So, now all your forms are peppered with dollar amounts that start with the three letters CAD. For example, Price: CAD64.99, Tax: CAD3.25, Total: CAD68.24. A form like that looks _absolutely stupid_ and you can’t send out a form that looks like this to a customer. We contacted Stitch and they confirmed that the coveted dollar sign $ is reserved for US dollars only and that we are stuck with the CAD prefix if we operate in Canadian dollars. The second issue is that Stitch does not support barcodes. You can create a custom field to store your barcode, but these fields cannot be made to display on your main Inventory page. The third and the last issue is that you can’t apply an Invoice discount as a percentage, only as a dollar amount. Stitch Customer Support said they may add this last item to their list of potential future improvements. All in all, Stitch is so close to perfection, yet so far away because of these three things – worst of all being the CAD64.99 nonsense. We love the easy-to-use UI, and the beautiful sales sheets that Stitch generates (disregarding the CAD issue that plagues the sales sheets as well). We are half-way through a 6-month Stitch trial and anxiously awaiting the release of the new Stitch platform. We hope the dollar sign issue is resolved, otherwise we will have to part ways with Stitch and look for something else.

    I've been using Stitch Labs since early 2012, even though I have only been on Shopify for over a month. It has been more than 2 years that we use Stitch Labs in our daily operation capturing orders, managing inventory and reviewing reports. This is probably the greatest decision we made at the early stage of our business and all our team members find it productive to carry out their routine. We were seeking tools that is easy and intuitive to run an eCommerce business, Stitch Labs just meets all our needs to achieve that. I found that Shopiy and Stithc Labs have something in common which is how easy one can just start using it without much thought, things just flow well and you can concentrate on something else to drive sales. Also, Stitch Labs has great support if you even have any questions. I will definitely stay with them for the foreseeable future.

    Tried another solution before coming over to Stitch, and I couldn't be happier with my decision!
    The support is GREAT, and using Stitch with ShipStation together, makes for a very powerful and stress relieving dual solution.
    Can't wait for the QBO integration, which I hear is on the way, Yay!!
    Thanks to all the helpful people at Stitch - you know who you are.

    We have been using Stitch for nearly 1 year now. With our new website update, we moved over to Shopify. The transition was seamless! We integrate with Shopify and Amazon and I don't have to worry about orders coming through incorrectly. Stitch has made this huge change of changing our e-commerce platform into a simple transition for me while making a more positive shopping experience for my customers. There are a few things as mentioned in other reviews that it would be nice to have, but Stitch is continuing to improve & grow based on customer feedback. If they can't do it, they can usually offer an alternative and/or add it to their development list.

    Stitch is a very mandatory app for us because we need to be able to post purchase orders (PO's), we depend on inventory alerts, and Stitch also makes selling on multiple channels like Shopify + Amazon super easy. Yeah, I know this type of functionality comes standard with some other, less expensive carts, but I've worked with those other carts, and none are as easy to use & SEO friendly as Shopify. Oh, and customer service is awesome; every time I'm on live chat I leave with an answer.

    Sellers OUTSIDE the UK & USA - Stitch DOES NOT yet support other countries. We didn't know this, installed stitch and spent way too many hours trying to make it work. We've emailed stitch on numerous occasions for assistance and they've always been great with fast responses, but they finally did say that they do not support countries outside of the UK & USA.

    It looked like a great program to control the inventory between our shopify site and ebay store which is registered in Australia but sells worldwide on all ebay sites. I just wish it worked for us!

    We found that stitch would take products out of stock (when they were still in stock) causing us to lose our ebay sales history (thus higher rankings) and we're currently trying to clean up the mess it made when it put $6000+ worth of orders back in our awaiting postage section (although they were posted). I have no idea how this happened but hope that as Stitch grows it will be able to integrate other countries and fix these issues.

    I'll certainly revisit this program once I know it can support an Australian store - which I hope is soon!

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