5 stars support, this team will answer you on time and in the best way possible, their live chat is amazing, they have phone support even on trial, their email support worked even during christmas and new years, and they are reasonable about the trial.
This is enough already to justify the app, but the actual features are a must have too if you have wholesale and retail sites.
You can connect two different shopify stores you own and have them work on a common inventory, the set up is long if your shopify store is a mess, be patient. We are about to finish our set up today (probably) and see stitch in action tomorrow
Personal documentation / tips for shopify users:
You MUST read stitch labs guide for shopify before using this app your free trial is precious as the app is pricey (but worth it) You want to know what you are doing before you even start your trial.
1) variants - each item in shopify has a unique ID, stitch seems to work on this basis. If you add a new product in your main channel, stitch will import it.
If you have APPs that MAKE new variants like bold apps customer pricing or bold app bulk discounts- this is going to be an issue.
essentially you will have to remove these apps and all their variants BEFORE you start using stitch. you will also have to make your 12-packs as separate variants inside your product, or separate products on your website.
normally you have a bulk discount price of 1.79 if user buys 12 of an item that costs 1.99 using bold apps. to work with stitch you have to:
so option 1:
one product - 2 variants - single 1.99 and 12-pack 21.48 (1.79 x 12)
or option 2:
two products - 1 variant each - single 1.99 is ABC001 and 12pack is ABC001c
I went with option two because I was able to use excel to generate copies of products to reimport into shopify for each case item, it is possible to do the othr way but it was more difficult for me.
Ideally stitch labs wants you to go with option 1, so if your site does not have a lot of products (we have over 2000) do it that way
linking your two sites
you'll have to have matching SKUs on the two sites so if your ABC001c is the same on both sites, great. IF ABC001c is on site2 and NOT site 1, you have a problem - you'll have to manually create an item in stitch representing your 12 pack of item ABC001, give it a SKU of ABC001c and then match the two products
bottom line, stitch has kitting / bundling that will drop your stock by 12 if someone buys a 12 pack on any shopify site you have - shopify controls the pricing, stitch handles the inventory - the set up will take you a long time, be prepared. ask lots of questions. read all the manuals