Stitch Labs

stitchlabs is amazing, !!

I honestly can't say enough good things about Stitch. It is simply an amazing app that has completely streamlined my workflow. I especially love the add-ons that allow me to integrate with my shipping software as well as Paypal so that I can seamlessly send invoices and have all that information auto-populate an order which is then sent to my shipping app once it has been paid for. So. Awesome.

Thank you, Stitch team, for the excellent customer service!

The team at Stitch spent a whole day on a Saturday investigating a major malfunction that had affected my account the evening before. The malfunction had caused a ton of my eBay listings to end and re-start multiple times incorrectly, and the team was willing to reimburse me for the excessive listing fees. They were nothing but kind and attentive until the matter was straightened out - even though I was mostly unavailable at this time due to personal commitments, they kept on working without my guidance on what had transpired the night before with my account.

Their service will continue to save me a lot of time and headaches by keeping my Shopify and eBay inventory in sync at all times and therefore preventing over-selling. I look forward to continuing to work with them on getting the eBay connection (which is still in beta, hence the mishaps) perfected, and am excited to see whatever else they may come up with in the future to continue to help us small business owners!

Awesome app. Easy to use and set-up and integrates with everything. A must have for managing orders, invoices and inventory.

As a new company, we debated whether we should track inventory from the start. While on the surface that question is debatable, the answer has become clear to us. Even small companies that don't need to track inventory to keep track of what they have and what they have sold should anyway to help guide their future product buying and business strategy decisions which in turn leads to growth.

Based on our research the best tool to do this with is Stitch Labs. Their flexible, intuitive and economic software platform that tracks and reports on your inventory across channels including Shopify along with their unmatched support and partnership to their customers makes the choice clear. In short, you need Stitch Labs and they are ready for you.

A few weeks ago, we were selling our apparel at a youth Lacrosse end of the year BBQ. We had a tent and were selling items and taking mobile payments with Capital One Spark Pay integrated with Stitch. We have a certain style of children's socks that we were running low on. During the event, someone hit our Shopify store and attempted to buy those same socks. Because of Stitch's cross channel inventory tracking, the customer was notified that the item was out of stock. It doesn't get any better than that in terms of customer experience. I can't tell you how many times I have bought something and been disappointed to hear it was out of stock after the fact.

Using Stitch allows me sleep at night knowing that if our volume of sales goes up, Stitch has our backs and we will take full advantage of it!

I don't usually leave a comment unless I am overwhelmed with something that is worthwhile spending time to share with... Stitch Labs does. I have researched pretty much every option available in the market. Here are the main reasons for you to adapt their service so that you can find more free time of your self. Perhaps, go to Santa Monica beach with your family. :)

1. None of softwares are perfect; however, Stitch Labs support-staffs understand the means of excellent service. They WILL be available when a problem happens. - that is all it counts in business.

2. They work well with "other" associated support companies such as Shopify, ShipStation. They don't 'dump' problems to others, but take it seriously as if it is their own problem. for that, I would like to give great credits to both Shopify and ShipStation staffs as well.

3. The results by signing up with their service extends far more value than the committed monthly fee. Our company has saved up to 30-40% of labor time comparing from where we were without Stitch Labs and Shipstation. It has virtually eliminated the most of human errors and our inventories are now well managed.

HIGHLY RECOMMENDED. - Don't waste your time searching somebody else.

D.

I would highly recommend Stitch to anyone interested in a simple yet powerful e-commerce tool. Before Stich my orders, inventory management, and shipping were a big mess.

After I install Stitch, problem solved. Thanks guys/gals!!!

- Adam

Owner, AmmoAce.com
www.ammoace.com

Stitch integration with Shopify works a treat. I found stitch the best option for real time flow of information between an online store and a inventory system. I highly recommended you deploy Stitch as your application hub. Use ot for your stock control, Invoicing, Purchase ordering. Open up the feed to Xero and allow your online front end to be the point of entry for your customers, their money and your product listing.

I am looking forward to seeing a IPAD app to stream line the ordering and adding contacts process for remote sales staff instead on using web access

We sell about 2000 SKUs through our storefront in Ottawa and online using Shopify. Stitch allows us to keep all of our stock accurate across all channels. All documents generated look clean and professional, we love it.

We can have up to 4 people working simultaneously, even on the same order. There's no doubt that this program yields huge time savings and allows us to provide better customer service.

The only improvement I can suggest is development or integration with a more agile cash register/POS system. Typing in a full order at the cash is a little slow, even when not building full customers. Vend seems like a good candidate.

Lastly, the customer service with Stitch has been incredible. I've contacted them several times and each time the help has been phenomenal. In one case, they even when behind-the-scenes and programmed a new order field for us over the weekend!

Highly recommended!

Great great great software. Excited to see how it grows. Very useful for a small-medium size e-tailer.

Nice and clean interface with pretty reports. They grab everything from your shopify store in real time to generate reports. The price is fair and support is awesome.

Perfect for 'stitching' our dot com and Etsy shop inventory. So easy to use and it has many behind the scene perks for you - like what's selling, keeping track of suppliers, costs, returns and so much more. Best part though is their super super customer service. Very pleased all the way around and give this app top recommendations.

This app integrates smoothly with ShipStation and their support is top notch and always available when I need them at the bottom corner of my browser. Great app!

the ability to combine our Etsy, Amazon and Shopify sites is fantastic - the tutorials are easy to follow and the support staff are great. Can't imagine not having Stitch Labs as part of our online tools.

Love this app. Great for integration for my shopify and amazon store. Easy to use. Always getting the help I need.

Love this product. Been using Quickbooks which kills my soul and buries my information. This immediately opened my eyes up to a world of insights into my business. Tried several other products first with no luck. Wish I had found this earlier! The product support has been wonderful helping me get up and running too.

Absolutely love stitch -- we don't just use it w/ shopify.. we use it as our main order system for everything... it just works great and integrates well with all of our shipping stuff

Stitch has been a remarkable productivity tool for us, easily integrated into our three sales channels it literally saves us hours each week.
Stitch is comprehensive, well thought out and very well documented.
The service and support is nothing short of fantastic!
Highly recommended!

Stitch has been fantastic for productivity. Integrated perfectly with Shopify and ShipStation. Customer service has been top-notch.

Inventory search function needs work. More reporting flexibility would be nice too. Hoping that they will integrate with more mobile payment services in the future.

Overall a great app--highly recommended!

Great product! I'm still in the testing stage, and it has not failed. Easy to use, and enough variables to make it suit any inventory situation. The support staff is an A+. I have worked with complex systems like JD Edwards, this one is where I want to be.

Stitch is amazing app/Tool and it's affordable. Instead of buying the very exspensive tools, This system works just Ass Great!!

Stitch is AMAZING! It really takes a lot to impress me and I REALLY impressed! It seems as though they have covered every angle of business accounting and inventory and small business need to keep tracking of inventory, profits, etc. It's only been a week but as I work through it every day, I see other things it does that I didn't know I needed. AWESOME! Also, Their customer service is top notch! You feel like you are communicating with a real person rather than receiving a "canned response". Can't say enough about this app and this team!!! Thanks Stitch Team......Stitching away I go! - Kelly J

The Stitch Labs app is one of the absolute best applications I've seen for tracking your sales, and not just through Shopify!

As a publisher of fiction and non-fiction, we naturally have many, many sales channels, and Stitch has the capability to track our sales through more than just Shopify. It even integrates with Quickbooks, which is a huge help to us. For our products, the process model can be quite complex, and integration and flow from one end of the supply chain to the reader's door are very important.

When we bundled this app with Shopify and the also-awesome ShipStation, everything began to work like... well, like clockwork! Can't rate this app any higher.

Did I mention it's FREE, if you have only one integrated sales channel? Way to go, Stitch Labs!

Exactly what we were looking for! Stitch is great way to manage inventory across multiple sales channels.

Great App.

We started using Shopify back in April this year an for the first time it allowed us to track sales across multiple platforms like online, personal sales, events, to stores etc in one place. That itself is amazing.

The reporting section is a HUGE bonus. Very elaborate and thought out reports that can tell you things about your business that you always wanted to know but never knew how to find out.

The layout of the app is clean and intuitive, it could be tweaked here and there but as we understand that is being that done as we speak.

A lot has been said about the costumer service and we completely agree, its one of the best we have seen around. Whether its over email or on the very extensive help site, answers are prompt and helpful. The team around Jake and Brandon is extremely knowledge and receptive to feedback.

The biggest shortcoming from our point of view at the moment are consignment orders. There is still no easy way to keep track of consignment orders if that consignment relationship continues over several month and requires multiple orders and invoices. This also translates into the reporting section where quantities order and quantities sold are not always separated clean enough.

On the top of our wishlist is the ability to handle component inventory, fingers crossed.

Would we recommend Stitch Labs? Absolutely. Its not perfect (who is?) but these guys are sure working hard to get there! We have nothing but respect for what they have accomplished in such a short time.

As for the shortcomings. One day we woke up and discovered that stitch labs is now for free. A few weeks later we woke up and stitch labs supported multiple currencies. We are excited to see what will happen in the weeks to come!

You guys rock!

Big fan of Stitch Labs. Very responsive support, very useful product for centralizing inventory management, keeping track of production, and the like. Highly recommend.

Stitch has been fantastic! The reporting tools are a huge step up over Shopify, and every time we've sent in a support request, it has been answered within a matter of hours. Great app and company.

Great experience so far. Everything works. I had a management awakening, when I realized Stitch was my back office, not shopify. Now it's integrated with ShipStation too. All working well.

Pros:
We have studied quit a few inventory solutions and Stitch is by far the best.
Stitch is not made from a IT perspective but rather a business perspective and intuitive way of working.
When we integrated with our two Shopify accounts and consignment accounts it discovered some faults in our data. That was an extra bonus for us.
We can recommend 100%.
And the support is outstanding.
Cons:
The only thing we think it misses is the ability of multi currencies and tablet integration, when you have a international business.

love StitchLabs. Their customer service is the best there is!! Within 24 hours I had response from Brandon to help me fix my accounting.

BuyoLabs.com

Really enjoying using Stitch to help take our store and company to the next level. Shopify alone doesn't cut it.

I would definitely recommend this to other Shopify store owners. Give it a try!

I seriously love Stitch. My favorite thing about this is that I can easily keep track of my inventory at retail stores I ship to. They email me an update and I can create an invoice to deduct the products that have sold. It's a real time-saver and keeps everything organized. I also love that all of my packing slips and invoices look the same no matter what platform I'm selling from. AND I can send a PDF email of an invoice in which the buyer can pay right from the email. It's so convenient.

as you can probably tell by the video... we love stitch! an INVALUABLE investment in the future of your company. has saved us an incredible amount of time (no counting and a LOT less math). awesome customer service, rockin' team, cannot recommend highly enough!

Stitch has been an invaluable tool for us at Miayos.com. The integration between Shopify, Stitch, and Verifone's SailPay system make our daily lives much easier.

We use the free service (1 sales channel); however, we experimented with the paid service (unlimited sales channels). If you only need to manage sales coming in from Shopify, it is a great asset to have when creating invoices and keeping track of customers.

LOVE IT! Really helps keep track of everything!

We're just scratching the surface with Stitch, but agree with all other reviews - simply a must have app.

Support is out of this world: fast & beyond helpful.

Thanks Stitch Labs. Keep up the good work.

Here is the takeaway: You should be using Stitch.

Stitch is promoted as being useful when you are selling through multiple channels, and it is. But this is kind of selling it short; it is 100% worth using even if you only ever sell through Shopify.

Back in May when I was planning my store I looked at Stitch and passed on it because it didn't seem like something I would need for my online-only store. But after running it for a couple months it's clear that I should have been using Stitch all along (especially now that it is free if you only have one "integrated channel"). And here's why: Shopify is a very nice shopping cart. But it is a *very* limited inventory management and order management system.

Your customer changed their mind after placing their order and now they want a different color, or they want to add another item? Too bad, you can't do that in Shopify, you'll have to manually adjust the inventory levels and you won't have any record of why the inventory doesn't match up with the order history. But you can do it in Stitch. That feature alone makes Stitch worth using.

But that's just scratching the surface. Stitch lets you keep track of your cost of goods sold so that you can see which products make up the bulk of your profit, not just the bulk of your gross sales. It also lets you manage your inventory much more easily than Shopify does.

A couple tips for Shopify integration (there really ought to be a Shopify+Stitch HOWTO): when you enable Stitch, you need to adjust inventory quantities only through Stitch. If you adjust them in Shopify those changes will be reverted the next time Stitch syncs. If you use Shipstation, turn on Shipstation integration in Stitch and *disable* it in Shopify; otherwise you will end up with two copies of every order in Shipstation.

It's better to use Stitch from the beginning than to enable it later; importing old orders is a little tricky (but doable).

Best thing to happen to our business - fills all the holes that Shopify fails to address in their CMS. In Stitch, we can keep track of stock buy prices, amend orders, process returns, add/subtract stock with ease, print out comprehensive stock reports and so forth.

The sales reporting features are awesome too. We especially enjoy the margin calculator for each product.

The customer service is also out of this world!

We couldn't believe it when we found Stitch - was amazing. Nice work guys and keep it up.

Stitch is the answer my little company has been looking for for inventory management! It integrates seamlessly with my Shopify store, Etsy shop, and wholesale accounts so I can FINALLY keep track of what we have in stock, all in one place. It also generates invoices through Paypal, and lets us keep track of products in production. There are really too many great features to name here. If you're serious about your online business, then Stitch Labs can help you out!

GLOW! The Reporting feature is invaluable. The integration with ShipStation has changed my packing and shipping process for the better x infinity. Inventory management is so incredibly helpful. The interface is EXCELLENT. Everything is maintained with less than half the effort I used to put in. I don't know what I did before Stitch Labs.

I've had Stitch for a little over a month and I'm coming to the conclusion that it's the best app I've ever downloaded. It does so much more than it initially appears and it is all organized seamlessly. It's a "business management tool" but it could easily be marketed as a great CRM system, inventory tracking program, expense management software, and then the reporting features could be a business management tool by themselves.
I love the Contacts section (the CRM) of the app as it allows you to track all of your customer data, vendor data, sales leads, or anyone else you may want to add and lets you really easily categorize them, add easily searchable tags, and organize them to your liking quickly and easily.
We don't handle much inventory, but it's really easy to keep track of what we do. Order tracking is perfectly simple and allows you to do exactly what it should do, track orders, really easily. I'm just beginning to get into the expense section of Stitch, but it's so easy I'm confident I will have our entire operation on there very soon.

First off this whole e commerce thing is brand new to me so I don't know what in the heck I am doing so the most important thing for me at this stage is to use a product that has good product support and let me just tell you that from my experience STITCH has some of the best product support I have ever had. Every single question I have had (and their have been plenty) has been answered by Jake (who is one of the co-founders) that same day usually within an hour or less. Another thing STITCH did was turn me on to SAIL which is similar to SQUARE except it links when you link it with STITCH it pushes your inventory to SAIL so when your out selling you don't have to go back and waist time figuring out what you sold. Once you get everything dialed in STITCH will save you time and money and I highly recommend it for everyone, after all the basic service is free so give it a try you have nothing to loose.

Stitch is just amazing.

Shopify integration => Flawless
Reporting => Flawless
Account management => Flawless
Inventory management => Flawless

Anybody sitting on the fence or using another application (I've tried most of them), get on board, you wont regret it.

Stitch Labs has becoming an essential component to running my paper goods company. It has made everything from managing my inventory and contacts to producing invoices and packing slips incredibly easy. I no longer rely on a mess of spreadsheets and feel so much more organized. Stitch integrates seamlessly with Shopify and I've encountered no problems. The Stitch Labs' team provides great customer service and really listen to what their users are looking for. I'm impressed how they are constantly making updates to improve the product. I highly recommend Stitch Labs for anyone looking for ways to streamline and organize their business!

I actually Blogged about this app, so I'll re-post parts of that:
"....For the 1st time in over 5 years we're overhauling our system to Shopify, mostly so we can switch over to a lovely up and coming company called Stitch Labs. It's amazing. Stitch automatically takes our data from all of our sites, then combines it with our entered Wholesale orders, and our craft show sales. The program then makes pretty graphs and pie charts so I can actually see what's selling best and when. I can handle all of our order processing from one place, from any computer! It's like Quickbooks on crack.

I LOVE IT. If you own a small business you should totally sign up. It's a big (huge, ginormous, etc...) switch, and sad to leave our old site behind, but we really needed some streamlining in our life and this is doing the job! Thank you StitchLabs!

Stitch Labs provides an invaluable service. They have streamlined a time-consuming process, inventory management and day to day accounting. On top of that their integration with ShipStation provides in my opinion an unmatched combination. Their team is extremely responsive and they are constantly improving their service based upon customer feedback. I would highly recommend this app.

I actually decided to use Shopify BECAUSE it integrated with Stitch Labs. I met Willow at a conference and everything she mentioned that Stitch does was exactly what I was looking for as I was moving into streamlining my online business.

Having an inventory management system that in integrated with my shop has saved me hours upon hours of work not to mention has made my bookkeeping and marketing worksheets much more accurate.

I have been using Stitchlab for awhile now and this application just keeps getting more and more powerful. The Stitchlab team is extremely quick to respond to problems and suggestions, They add new features on a regular basis which is very important to me because nothing is worse then out growing the apps you use and have to change, Stitchlab is very powerful for business

Stitch has had a huge impact on getting our business started. With their efforts on the back end for our inventory management, we have a high level of confidence in our operations.

The integration with Shopify is very streamlined thanks to some new improvements made in the past couple weeks. The entire Shopify store is seamlessly imported in a matter of minutes.

FInally, the level of customer support has been stellar. Questions, feedback, and suggestions alike are al answered within hours and in an extremely friendly manner.

I'm VERY happy with Stitch. Just the ability to add items (even custom work) to invoices after the order is placed is HUGE. It's saving us time with bookkeeping, and providing all the information to our bookkeeper that she needs in just two reports. We're staying out of Quickbooks and able to focus less on invoicing, payment methods, and A/R and more on getting those orders out the door. Data entry and fulfillment times are dramatically reduced while giving us more and better data for tracking sales, trends, and A/R. Win win win.

Interface is excellent. Learning curve is very easy. I was able to train our staff to use the program in very little time (huge advantage over Quickbooks). The setup does take a bit of time, and I'm hopeful that will decrease as the platform is developed further.

The customer support is INCREDIBLE. Stitch has taken a very personal interest in our satisfaction with the application. Response times to emails are insanely quick and instruction on current functionality or fixes are also lightning fast.

Very satisfied and very excited to be on board with Stitch.

Outstanding product and exceptional customer service. There search function is the best` I have ever seen

I found Stitch and used it before it was integrated with Shopify. I was happy with what it offered me back then, but I’m thrilled with what it does for me now. It’s very easy to navigate, but should you need anything the team is very happy to help you out. I used to use an Excel spreadsheet and manually update my inventory with my Shopify sales, phone orders, and shop sales and keep track of my orders to vendors. Needless to say that it was very hard to keep it current with each sale that came in. Packing slips were yet another system and purchase orders another. Stitch does it all! Not to mention helping to keep track of all my expenses and giving me reports that help me keep my focus on the big picture.

I LOVE Stitch! I use it with both my Shopify website and my Etsy store and it really couldn't be easier to make sure my products are listed properly in both places. If I have a one of a kind item that can't be remade I don't have to worry about overselling because Stitch syncs the inventory in both places, so if one place sells out, the other deactivates or marks it to "sold out"! Same with an item that goes from "in stock" to "made to order". Stitch will relist it in Etsy automatically for me, and for my online store will update the inventory automatically so it shows as "made to order". No more frantically changing listings in Etsy and reducing inventory in Shopify when something sells I just have to.... sit back and relax.

Stitch is amazing and so are the people behind it! The GUI is friendly, straightforward and easy to navigate, and it's been so helpful in terms of keeping me on top of my records and getting everything in one easy place. Best of all, the folks at Stitch are always, and I mean ALWAYS, present and happy to answer the smallest, and, in my case, often mildly inane, questions. They're constantly evolving and improving the app; since I started with them in August they've integrated with several of the sites I use most and have plans for more in the future--how awesome is that? My data entry just got cut in half! The price is more than reasonable for what you get--it's far cheaper than my gym membership with much better results! The Stitch team really makes you feel like part of the family, and I can't recommend them highly enough.