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Stitch Labs

Stitch Labs

  • Increase sales with product bundles, new channels and powerful reports for smarter decisions
  • Automate your business operations with popular add-ons to manage shipping, accounting & more
  • Quickly integrate and sync your offline & online sales channels, including Etsy, eBay, Amazon and Square

Activate Stitch and Shopify to maintain inventory control and increase sales

Stitch is the must have app to manage your business.


Manage all of your orders, inventory, customers, and sales channels in real-time with powerful, actionable reports and key insights. Increase sales, boost productivity, and get organized - more effectively than ever before!


Stitch is the solution for you no matter where you sell.

- Shopify exclusively

- Shopify & online marketplaces like eBay, Amazon, and Etsy

- Shopify & offline (e.g. wholesale, B&M using Square or Vend)

Create a customized all-in-one business management suite.


It's FREE to connect popular add-ons, such as ShipStation, QuickBooks, Xero, and PayPal. Get paid quickly and directly using our PayPal eInvoicing feature. Batch print shipping labels for all major carriers with ShipStation. Breeze through taxes and accounting by integrating Stitch with Xero.

Streamline sales - online and offline - no matter where you sell.


Our simple centralized inventory management system communicates with all the ways you sell (Shopify, Amazon, eBay, Etsy, wholesale, consignment, and trunk shows using Square, etc.) so that all your sales information is in one place and you can analyze your business in an easy and effective way. Automatically generate invoices, packing slips and line sheets as well as easily track expenses.

What else will you love about Stitch?


There's so much about Stitch our customers love (check out our reviews!). Some of their favorites are:
  • Product bundling: Whether you sell individual products or bundles to increase your volume, Stitch can handle it.
  • Shopify POS integration!
  • Multi-Warehousing: Manage multiple warehouses and multiple stores from one place.
  • Customized Communications: Send purchase orders (POs, invoices, and more) directly from Stitch.
  • Profit and Costing Reports: Choose from more than 30 reports to get the data you need.

    How does Stitch work for multi-channel sellers?


    Stitch keeps all of your sales information in one place. What used to take tons of time and the hassle to log back into Shopify every time you sold something is now fully automated, happens while you are sleeping, and in just a couple of seconds.

    • Imagine you just made a sale on your Shopify store.

    • In minutes, Stitch automatically updates the inventory levels in Shopify and any other sales channels you have specified. Reduce the risk of overselling your products.

    • Seconds later, that sale (including all buyer information, listings, addresses, payments, and more) are automatically built in Stitch.

    • Compare and analyze sales data from this sale and sales across all of your sales channels to make smart business decisions with easy-to-read reports.

    Using ShipStation or Xero, too? After the sale, the sales information from Stitch flows into ShipStation and Xero to make fulfilling your orders easy and your accountant happy.

    Test drive Stitch for FREE. As a savvy Shopify store owner, experience Stitch’s power without limits for 21 days.

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    What Shopify Customers Say About Stitch




    ★★★★★ "Stitch has been a huge asset to support Shopify in tracking inventory costs and data." - Apartment Number 9




    ★★★★★ "Stitch has given us insight into our business that has enabled us to enhance our strengths, improve our weaknesses, and focus on growth." - Beardbrand




    ★★★★★ "I started using Stitch Labs in 2011 and it quickly became the center of my business. It was easy to branch out to new sales channels when I was ready, confident in the knowledge that Stitch was managing inventory availability across them." - This Charming Candy

  • Stitch Labs reviews (113)

    posted

    Our new business has several channels, just one is E-Commerce. Shopify is great for that, but we needed a separate solution for traditional channels. STITCH is that solution and so much more. In addition, I have found the level of support at to be the best I have ever received from any Internet based vendor!!!
    STITCH seems to GET that service is literally everything and goes that extra step to keep us (their revenue stream, after all) happy.
    Bravo and I'll be a STITCH evangelist for some time to come!
    David, Administrator, Nice Shot Golf Gloves

    posted

    Problems by syncing channels and problems to log in.
    Very annoying!

    posted

    Seems about time for me to update my review... I still love these guys. It does look like they had a rough few months, but it also looks like it was a moment of growing pains in preparation for bigger and better things. I've noticed a lot of new features rolling out that definitely streamline and simplify the experience, so it's clear they are taking customer feedback into account and continuously trying to build the best tool they can.
    One of my favorite things about Stitch is how transparent and accessible they are. They've always responded to my questions, brought in needed features, and been totally willing to own up to any goofs or glitches that happen. You really get the sense that they listen to their customers' needs to build a tool FOR US. I have an innate sense of trust in them, and that counts for a lot with me. Also the new features coming out-- like in-line stock editing-- are awesome. Also the new visualization of integration that allows me to see how items are synced without clicking on individual items— awesome. There’s clearly lots of good stuff coming down the pipe, and I can't wait to see the app evolve and grow.

    ********************
    Stitch is amazing and so are the people behind it! The GUI is friendly, straightforward and easy to navigate, and it's been so helpful in terms of keeping me on top of my records and getting everything in one easy place. Best of all, the folks at Stitch are always, and I mean ALWAYS, present and happy to answer the smallest, and, in my case, often mildly inane, questions. They're constantly evolving and improving the app; since I started with them in August they've integrated with several of the sites I use most and have plans for more in the future--how awesome is that? My data entry just got cut in half! The price is more than reasonable for what you get--it's far cheaper than my gym membership with much better results! The Stitch team really makes you feel like part of the family, and I can't recommend them highly enough.

    posted

    I've just spent the last month integrating Stitch into our fulfillment chain. It was pretty bumpy trying to do that while also still running the company and filling orders from different channels as well as manual wholesale orders. I did have a few super frustrating moments in there, for sure. But through it chat support has been stellar. Each business sets up their fulfillment chain and inventory tracking differently but they were patient with me and helped me overcome my challenges and I think, other than Etsy, which comes with it's own issues, I have everything set up. I know more issues will arise, but having quick chat access to support help will get me through them.

    As a product, it is truly invaluable in the tech age of multiple online channels and trying to keep track of what you have and where it is. For the first time in a couple years, I feel very confident in what my inventory numbers tells me. That confidence helps me focus on other parts of the business.

    I highly recommend this to Shopify stores, but know it isn't an instantaneous integration. It takes some time to set it all up and make sure everything is all sync'd. But once it is, it works great.

    posted

    I presently have a love/hate relationship with this software. Overall, the system works extremely well, setup is not complicated and, if you get in a fix, their customer support is exemplary. This software makes my invoicing super easy, and allows me to deal with my telephone and walk in gallery sales with grace and ease. Stitch also integrates seamlessly with our Xero accounting system, another huge plus, especially if, like me, you want to focus on your business, not your bookkeeping. We are an art gallery so we carry a wide range of unique objects, and after an in-depth evaluation of all inventory products available for Shopify, then using Stitch for over 12 months, we find it is still the best fit for our business.
    However, the changeover to their latest version has been quite a challenge, hence only three stars at this time. As with any new version, there are a few extremely annoying design issues and compared to the earlier, less featured version 1, the software is noticeably slower in areas; in particular when displaying a new record, moving from module to module (eg: inventory to orders) and sorting. However, I am assured by one of the co-founders, Jake Gasaway, that everyone at Stitch is working "insane hours" to ensure "our customers [are] in a position to be successful during the busiest time of the year". So, I am currently living with the pain in hope of the gain. If they come through, I shall up the rating to five stars. More soon......

    posted

    Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels. If I had to coin a phrase to sum up the utility Stitch Labs delivers, it would be this: "One inventory to rule them all."

    We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some of the variant-based app workarounds for wholesaling on Shopify, and while valient efforts, they call came up short, namely because they "broke" integrating with other apps unaware of the unconventional use of variants (like FB publishing apps). Other stand-alone Stitch competitors were also not an option either because they could only handle one Shopify store, not multiple.

    Amazon integration was a real bonus, as we previously abandoned selling on Amazon due to the administrative burden of constantly updating inventory on Amazon. Selling something on Amazon that you can't ship right away is a big no-no. With Stitch we don't even think about it – we're back on Amazon and up to date, 24/7, worry-free. We also sell through an additional, less common, marketplace not supported by Stitch. No problem. Stitch lets us effortlessly enter the orders through its web portal. Within minutes our three other online channels are updated to reflect the proper inventory levels.

    We began with Stitch about a year ago. It was fine then and it just keeps getting better. For starters, we love the new UI – clean, consistent, and informative. The recent speed boost and other tweaks make it a pleasure to use. We are also thrilled with the new BETA bundling feature. Some complain about Shopify lacking this or that function. However, some of that is by design. Bundling is one such feature – I do not want it in Shopify because we have multiple channels. To me, that is "shopping cart" thinking of old where you expect one company to build out every conceivable feature. We'd have to bundle everywhere. With Stitch, I enter the inventory of the component parts just into Stitch, Stitch computes how many bundles we can theoretically make, and then publishes THAT as our available inventory. Sweet! Another case of set it and forget it.

    In choosing a vendor to provide a business-critical function we look at a number things and Stitch hit them all. In addition to features, we look for quality support. We received great pre-sale support, patient trial support, and continue to receive fantastic production support. Every person with whom I have interacted has been knowledgable, professional, and clearly in tune with the wants and needs of businesses. We also want to know the company will be around for us. Before signing on I was pleased to read about $3.5 million in funding. Last August, the company raised another $3.5 million. Clearly I am not the only one who believes this is a great company with a great team doing great things.

    Stitch Labs is well worth what we pay for the Pro plan. It integrates with another pillar of our business, ShipStation. That saves us money too because ShipStation can pull in all of our orders from Stitch, eliminating the need for a multi-channel ShipStation plan. That's another big, unanticipated bonus.

    Bottom line: Stitch Labs saves us time, saves us money, saves our sanity, and allows us to smoothly manage our business in the multi-channel world that is modern e-commerce.

    PS: I love the new UI's dashboard! Paints a clear, concise picture of what's going on by channel and across channels.

    posted

    Stitch has proved very helpful to manage my inventory and the interface is very user friendly. Support is great too!

    posted

    Stitch is awesome! I am using it personally for our business and in combination with Shopify & Shipstation. This is such a great set up, that when I help other small businesses, I usually recommend them setting up on the same system.

    The great thing about Stitch, is their AMAZING support as well! You can always pop up chat, and they're there. They are very responsive to product requests, and are of course very knowledgable about their product.

    Don't hesitate to incorporate Stitch into your business, you'll be glad you did.

    posted

    The master "stitcher" I worked with yesterday, Con helped me tremendously. I was really nervous about how to fix the situation I had going on but he happily and confidently ensured me that he would get me through it....and he did! I've never used either one of the programs I'm using here @ my new job and if it weren't for the live chat, I know I wouldn't know half of what I have learned. Thank you for all your help! I'm sure I'll be chatting again real soon :-)

    posted

    New to Stitch? Expect sync errors, extreme slowness, server downtime.

    I’ve been a Stitchlabs user for nearly two years, and had written one review last year (see below) that I’ve deleted and reposted in-line with this review. Stitch is unlike any other software that exists. It’s enabling a whole new style of ecommerce to exist and our business model is highly dependent upon it.

    However, the platform has taken a severe downturn since the beginning of the year. It began with adding new features (i.e. push Shopify listings) that would seem to be really good ideas but were poorly implemented and then pulled. I beta tested this feature and spent a lot of time offering feedback which basically was never addressed. Instead, I was told that the way I manage products was too idiosyncratic to actually take the feedback into account.

    The killer was their transition to an upgraded platform, which months after release is pretty much inferior to the original Stitch in nearly every day. The interface is counterintuitive in too many ways to list. Granted, a few things have been addressed to improve ease of use – but what's worse about this new interface is it's painfully, painfully slow. Order loading, contact search, nearly every basic function of the platform does not work with the pace of any other ecommerce platform that exists. Shopify and ShipStation are exemplars of platform improvement, speediness, and ease of use. Maybe Stitch should poach some of their engineers, because the Stitchlabs platform just pales compared to these other platforms.

    In conclusion, if you use Stitch at this point in time, expect to be paying to beta test their platform. After complaining about the 30+ support tickets i’ve submitted in the past number of months – bug reports, sync errors (with Xero and Amazon especially), integrations without documentation (eBay), and complaints about unannounced server downtime – I was issued an insulting low $37.50 credit for hours upon hours of lost time. For a company that was started by small business owners, this is completely out of sync.

    Hopefully somebody else will come along and do this better. Either that or I’ll just keep hoping those improvements that they keep promising over the horizon will one day arrive.

    ——

    Original review: Jul 27, 2013

    If you are serious about scaling up your Shopify store, you will eventually arrive at Stitch.

    We'd been doing manual order fulfillment with our ecommerce store until this past January, when we experienced a welcome surge of growth that made our previous methods too laborious and time consuming. OrderlyPrint was an awesome mid-level solution but didn't have the level of integration or power features for people who are working with more than simply Shopify – and also want to tie into features such as batch shipping / order fulfillment across multiple sales channels. This led us to try out Stitch, which I didn't expect to become so critically important to the functioning of our business.

    It's really all about the integrations. With Shopify yes, but just as importantly, integrations with the other functions that are nice to track at ease when it comes to running a business. The integrations with Xero (invoices can be pushed over for financial accounting) and ShipStation (batch shipping orders with many shipping providers, and a circuit that syncs back to Shopify to close out orders) save our business dozens of hours of time. If we had been doing things manually using the features that Shopify provides us, we would have been drowning in paperwork by now. This isn't a diss on Shopify – Shopify can scale up and that's great. It provides an opportunity for developers to provide power solutions that might be too specific or costly for Shopify to develop, and Stitch fills that void.

    The platform has some little quirks, and desirable features (for us, it would be great for inventory quantities to be able to set in aggregates across multiple product variants, but there are at least some workarounds), however, one of the great things about the web-based-subscription platform is the potential for evolution of the software over time. Additionally, adopting an attitude of patience to learn about integrations helps. Not everything can be done automatically, so accept that there will probably be a bit of manual tinkering and work with the support team from time to time. The Stitchlabs support team has been personable and supportive. Any issues i've had have been either fixed or addressed, quickly.

    Thanks to Stitch we've become more organized in our business and learned a lot of amazing things along the way. We scaled up just in the nick of time.

    -Quin, All Good Things Organic Seeds

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