- Reduce credit card fraud and chargebacks
- Automate order screening
- Speed up manual review and validation
SUBUNO: Fraud Prevention Simplified
Subuno is a fraud prevention platform that helps merchants reduce fraud, prevent chargeback and save money. Design and built for small businesses, Subuno aims to remove the headaches of fraud so that merchants can focus on operating safer, more efficient and more profitable stores. Subuno complements and adds an additional layer of protection on top of Shopify Risk Assessment Tools.
Detect more fraud, accept more orders.
Using Subuno, merchants can get started quickly and within minutes, begin to flag suspect orders for additional review automatically. Merchants can also easily design and customize their order processing workflow to fit specific needs. By combining different tools and data in one place, Subuno helps merchants get a bird’s eye view of the transaction, streamlining the review process for quicker, informed decisions.
Protect your store and increase your bottom line with Subuno!
Subuno offers over 50+ different checks/tools that complements Shopify’s current risk assessment analysis. These tools include:
- IP Geolcoation - accurately pinpoint the physical location where customer made the purchase
- Proxy Detection - stop suspicious orders coming from proxies
- BIN Validation - know the issuing country and bank of the credit card charged
- Phone ID verification - verifiy the customer’s name and address matches what is on record for the phone number
- Phone Type - identify high risk phone types (e.g. non-fixed VOIP, pre-paid cell)
- Email ID Verification - verify the email address and associated identity information such as name and address
- Data Linkage - tap into the power of the community to make sure fraudsters don’t strike twice
- Quick access to free web tools like google maps, white pages, spokeo, and social network searches
- …and many more.
With these additional points of analysis, you can feel more secure about accepting online orders.
Reviews (12)
I was having a stream of fraudulent orders and none of my filters were working. I started using Subuno and with the help of their team, they very quickly informed me why I was getting these orders and how to stop them. I am now almost 4 weeks in without getting any more orders. Very helpful team.
Fraud is never an issue until it happens to you. Make sure you stay one step ahead and prevent fraud in your store with this app. Great support and great features.
Before we had this app, we were having issues with Fraud that were costing us thousands of pounds, now with Subuno flagging potential fraudulent orders this doesn't happen anymore. Very helpful at customising the set up to our exact company needs. Brilliant customer service. Overall, amazing app, a MUST HAVE for everyone.
This app is amazing! Thanks to this app, I've been able to virtually prevent all fraudulent purchase attempts once I get an alert that a fraudulent purchase was made. After we had a major series of fraudulent purchases happen to us a while ago (that we didn't detect until we had to refund thousands of dollars), we knew we had to get an app like this.
Now we never end of shipping orders that end of fraudulent ever again. Highly recommend this app!
This is the app to use if you're serious about fraud prevention. It's worth the money if you receive frauds and there is nothing else that comes close in terms of features. Support is great too, highly recommended!
We're only on our trial period, but Ed and his team have already create a custom option to remove the notes which appear on our customer invoices. Fantastic support, coaching - and it will save us $$$ from fraud! All Good!
I was very skeptical about this app until I launched it and began using it. We have had so much fraud, and this will allow us to monitor it much better. It will save us a lot of money now that we can prevent fraud.
Ed has been extremely helpful, and has gone above and beyond to help us get this configured. I highly recommend this app to anyone that needs to monitor fraud in an effective manner, it will help you out tremendously!!
Perfect, much more than I expected; this in an extremely valuable tool, especially selling digital-goods.
Instant set up, and the emails from support have been prompt and a pleasure to deal with.
Now, if only I can figure out how to pass custom fields :/
I recently found and configured Subuno to help battle an increasing number of fraudulent orders from specific international destinations.
We ship internationally, but Shopify does not natively allow us to blacklist specific countries. Subuno fills the gap nicely by allowing us to create rules that flag all international orders and automatically reject those that we know are highly likely to be fraudulent. Highly recommended!
This app is super helpful! We were having a problem with fraudulent orders until we installed this app. Ed is great, he walked me through the set up and answered all my questions right away.
Concerned about chargebacks? You should be. Subuno is your best weapon in the fight against fraud. It does a very effective job at weeding out suspicious orders, and it provides the tools you need to quickly investigate every order. This product works as advertised, and it should be considered a must-have for every Shopify store. It supports Canadian customers as well!
What a great app!! After several fraudulent orders I now have a definite way to fight back. Great service helping me get everything set up. Thanks!!!
