Xero

Xero

Free plan available. 30-day free trial.
Rating (1.9)
Reviews
Developer

About this app

Launched

July 26, 2021

Languages

English

Works with

See Xero app store, apps.xero.com

Connect your Xero account for easy management of your ecommerce business finances.

This integration automatically syncs a daily summary of your Shopify sales with Xero at the end of each day, giving you an accurate view of cash flow and business performance, while allowing you to reconcile your payouts in a timely way.

This integration automatically syncs a daily summary of your Shopify sales with Xero at the end of each day, giving you an accurate view of cash flow and business performance, while allowing you to reconcile your payouts in a timely way. more
  • Syncs Shopify sales to Xero daily for timely payout reconciliation
  • Creates a daily summary invoice for preferred payment gateways
  • Group Shopify sales by tax rate to help you manage sales tax (AU/UK/NZ only)
  • Shows sales, discounts, shipping, refunds, gift card, and fees across invoices

Pricing

30-day free trial

External charges may be billed by Xero separately from your Shopify invoice. Learn more

Basic

Free

  • For US and Canadian customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Access to 24/7 support via Xero Central

Standard

$13/month

  • For NZ, AU and UK customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Manage sales tax
  • Access to 24/7 support via Xero Central

Basic

Free

  • For US and Canadian customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Access to 24/7 support via Xero Central

Standard

$13/month

  • For NZ, AU and UK customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Manage sales tax
  • Access to 24/7 support via Xero Central

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

24 reviews

Overall rating
1.9
Counts per rating level
  • 8% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 83% of ratings are 1 stars
February 27, 2024

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

ProExcel
New Zealand
August 23, 2023

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

Brightr® Sleep
United Kingdom
4 months using the app
June 29, 2023

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

WinterGardenz Australia
Australia
About 1 month using the app
July 25, 2023

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero.
Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Luxi Living
Australia
2 days using the app
April 5, 2022

Xero integration is grossly deceitful! If you run a Shopify store and have multiple transactions with varying VAT rates or if not all your transactions are either with VAT or without VAT, than this app will not work for you at all. On top, it will cause costly troubles. Our experience so far has been terrible and the integration caused us to declare WRONG vat return figures. Before they say we were supposed to check each box and each transaction line behind it, we say: Are you not our "beautiful online accounting software" that is supposed to "seamlessly automatise" transactions? Apparently not. Here are the highlights of our experience with them so far:
1. First, they claim to be a "beautiful online accounting software", yet EVERY TIME we interact with them, either by call or through a case, we are being referred to seek advise from a qualified/professional third party accountant.
REALLY? We thought that is what Xero is and this is what Xero claims, obviously, flagrantly deceitful. 2. It does not sync your shopify transactions correctly. You will end up with multiple transaction lines with no information on which one has VAT attributed and which one does not. Very deceitful. 3. They claim you will save time by eliminating the stress of manual data entry. WRONG and deceitful. This is exactly what they asked me to do when confronting about the errors and troubles the integration brings along. We do not recommend Xero, based on the points above.

MyFooDen
United Kingdom
Almost 2 years using the app
Xero replied April 6, 2022

Hi there,

We are sorry to hear that the integration didn't meet your needs. Based on feedback from customers, we’ve released improvements to the integration’s sales tax functionality - now supporting businesses like yours with multiple, varying VAT rates.

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/uk/app/shopify#overview

We have also improved our support content, so if you have further questions, please head over to Xero Central: https://central.xero.com/s/article/Connect-to-Shopify - we’d be happy to help.

Thanks,
Xero App Store Team

About this app

Launched

July 26, 2021

Languages

English

Works with

See Xero app store, apps.xero.com

Built by Xero

About Xero

1.9 average rating

2 years building apps for the Shopify App Store

96 St Georges Bay Road, Auckland, AUK, 1052, NZ

Support

Send a message

sales@xero.com

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