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Zopim Live Chat

Zopim Live Chat

  • Increase sales conversions and customer satisfation
  • Fast and simple setup
  • Chat with clients from any browsers or on iOS/Android app

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features:

  • Mobile optimized: your customers can chat with you from any device using our mobile optimized chat widget

  • Proactive chat: rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
  • Advanced analytics: our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
  • What makes Zopim the best choice for live chat?

  • We’re the most popular live chat provider in the world - loved by over 150,000 businesses

  • A simple and highly customizable chat widget to complement your website and taste

  • User friendly dashboard lets you monitor visitor activity and manage chats

  • 24 hour live chat support from our trained experts on any weekday (visit zopim.com)

  • Available in over 40 languages
  • Some Geeky Facts

  • Works across most major desktop and mobile browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari)

  • Average uptime is 99.8%.

  • HTML5 dashboard

  • iPhone, Android, and BlackBerry apps

  • Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.

Brilliant app, we have gained sales through the free version!

wonderful app. I can talk with our customer in every time and everywhere. The app on Android phone is very good. Thank you Zopim

Easy to install, easy to use, exactly what we needed in a live chat app.

Brilliant app. Great service. Works fantastic. Installs easily. Does what is says. Free. I mean seriously... what else could you ask for?

so easy to install, super easy to change features to match our store front at babycocobellea and perfect to use as it even has a app version so i can still connect when out and about!

in my opinion this app is important for all shop, because allow you to know what seeking, the visitors, at your store. What pages is bad, what pages you can improve. Very easy the setup. The chat is a simple way for talk with consumers and hear what their want. prodottitipici-campani.it

Very disappointing. Worked fairly well for a few years, but our free account had features taken away after they changed their pricing structure. One of the features was auto-triggers which we were actively using. The feature continued to work, but when we went to edit them over a busy holiday weekend the changes refused to save and were deleted. To make a bad business practice worse, they didn't notify us about the changes, and when we contacted their support they refused to reset our auto-triggers. We had no choice but to immediately remove the app. I cannot recommend this app to anyone, they are greedy and selfish.

Easy install, simple interface and nice design. What more could you ask?

Website: http://www.epicmemorabilia.com/
Facebook: https://www.facebook.com/EpicMemorabilia
Twitter: https://twitter.com/EpicSports1

App is very easy to install and even shows you what part of the site the customers are on.

Was a doddle to set-up! Chat bar works and scales brilliantly on all devices (mobile too!). Dashboard is really informative and easy to use and well as really nice. Needed support couple of times, and they have live-chat available for on-the-spot help. Ace!

Get App
Free-$20.00 / month
Zopim Technologies Pte Ltd

Support & Sales

(+65) 6570 5494


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