17TRACK Order Tracking
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I had a problem, my customers were sending me messages that they could not track their order, and I did not know how to work since I opened the site, until I got curious and sent to support and a nice girl named Emily spoke to me. She was very nice to me and followed up with me until the tracking number was working well for me, and here I felt comfortable psychologically and did not wait for messages from my customers about the tracking number. I would like to thank Emily for the support she provided me. Thank you very much. I loved you very much.
Hi NOVISTAPARIS,
Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
It is our great honor to help you. Our goal is to satisfy every customer who uses our 17TRACK APP.
Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.
Best Regards
17TRACK Team
the app is a little pricy compared the the other apps in the same category but it's the best at what it does. So far so good. It's making my life easier and saves me a lot of time, soooo I'm sticking with it
So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. Coming from another app which the tracking is not updated accurately on time. I'm glad I switched to 17track. I had been using this website to tracking my personal parcels from China but I'm glad they also have the app in Shopify to help with my business.
user friendly!
Dear Friends of CuddlesMeow,
Thank you for taking your valuable time to feedback，We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.
We take customer feedback very seriously, if so, please feel free to contact us on Live Chat.
If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Your voice matters to us, we hear, we cherish, we solve.
have a nice days.
Best Regards.
17TRACK Team
I would definitely recommend this app to anyone looking for ease and simplicity. At first I couldn't get my tracking page to work on my store, but Odie helped me solve the problem swiftly. It was such a simple procedure and she was very patient with me when I didn't understand some things. It's a 5star for me for the app and customer service :]
Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.
Jay was really helpful and help me setup my free plan
It is impressed me most was your promptness in responding to my requests. You did not just provide generic solutions but offered tailored advice based on my specific setup. Their patience and willingness to go the extra mile ensured that my issues were resolved efficiently.
Overall, I am very satisfied with the level of support I received from 17track. Their customer service is a significant asset to their platform, making it easier for users to get the help they need. I highly recommend their service based on this positive experience.
Very good, it can also automatically synchronize order information. The developer support is very good, which saves me a lot of unnecessary trouble!
17TRACK has truly enhanced our customer experience. This tool has become essential for many of our clients looking to track their orders, significantly improving their overall shopping journey. Its ease of use and reliable tracking updates make it an invaluable asset for both us and our customers. Additionally, their customer service is outstanding and highly responsive, further elevating the experience.