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17track is hands down the best tracking service, and makes handling customer order inquiries so much easier. Frees up my time!
Fantastic app. Saves me a load of time in regards to customer service as my customers can got straight to the tracking page provided by this app. As many of my orders are international orders outside of NZ customers aren't automatically sent email notifications from the NZ shipping providers so having this app for customers to refer to is a life saver.
Thank you so much for being our valuable user!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales. We are glad to see it works for you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
Super easy app to use and a huge time saver on customer service. I highly recommend this app to anyone.
Dear Friend, Thank you so much for being our valuable user!
17TRACK provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
If you need anything, just leave us a message. We will be here to assist.
Best regards,
17TRACK
It's really convenient to use this app to track and analysis all of our shipments. Customer service is good too.
Thank you for your valuable feedback.
We are very happy and proud to know that you are satisfied with the app and our service team.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.
Regards,
Team 17TRACK
Updated review as support was responsive and helpful. I hope they continue to help me configure the app. It would be great if they added Klaviyo integration to the app!!
Thanks for sharing your valuable feedback and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
It is unfortunate to know that your experience with our app was not up to your expectations.
Firstly, this may be a misunderstanding. 17TRACK doesn't show the competitor products. We are showing our new product which can provide better service for you.
Secondly, this may be an unstable network resulting in error 413. We have optimized the tracking page function to make your experience better with the application.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Team 17TRACK