17TRACK Order Tracking

17TRACK Order Tracking

Recensies (4.249)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
23 december 2023

You get a lot of features for free. 50 orders each months is nice. Integration with Klavyio for free is also nice! Really good!

MeatMate
Zweden
7 minuten gebruiken de app
26 juni 2024

good app

NARCISIK
Canada
14 minuten gebruiken de app
18 mei 2024

Bom

Infinity Emporium
Brazilië
Ongeveer 2 maanden gebruiken de app
17TRACK heeft geantwoord 20 mei 2024

Hi dear friend of Infinity Emporium,

This is official team of 17TRACK, responsible for users' tracking experience. We noticed that you give us one 4-strar reviews, We would be much appreciate if you can show me more details of the Questions below:
If there is any features didn't work well?
If there is any needs that cannot be met by us?
If you have got a bad customer service when you need assistance?

We have also sent you an email. Your suggestions are very valuable to us and we hope to get your reply.

Feel free to let me know about your experience, looking forward to hearing from you.

Sincerely,
17TRACK Team

20 januari 2024

,,

Auto-Cup
Frankrijk
Ongeveer een maand gebruiken de app
9 november 2022

Sempre molto disponibili in chat! Un giorno è hanno tolto il loro logo dalla tracking page! Cercano di darti una soluzione per qualsiasi problema, dubbio o domanda! Consiglio!

PerfumesFriend
Italië
Meer dan een jaar gebruiken de app
17TRACK heeft geantwoord 10 november 2022

Caro amico,

Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia fatto un ottimo lavoro al servizio dei nostri stimati utenti.

Se hai bisogno di qualcosa, lasciaci un messaggio. Saremo qui per assistervi. 😊

Grazie ancora per il vostro supporto e riconoscimento!

Cordiali saluti,
17TRACK

Bewerkt 23 maart 2022

The app is very convenient, but its order update synchronization conditions are a bit unreasonable. Some background updates in orders are also considered order updates and are synced by the app. This affects the actual work for the charge calculation and I hope you can fix this soon. (Update - the developer took great care and fixed the issue very quickly, thanks a lot)

WGCShop
Hongkong SAR van China
Meer dan een jaar gebruiken de app
17TRACK heeft geantwoord 29 maart 2022

Hi dear,
Thanks a lot for your support!
The order synchronization problem you feedback has been solved as soon as possible.
Thanks again for your feedback, which gives us the opportunity to become more excellent.
If you have any questions while using the APP, please feel free to contact us!
Best Regards,
17TRACK

17 augustus 2022

Good app with lots of possibilities! You can auto translate for example and send order updates to yourself and customers.

Smartwatchmagazijn.nl
Duitsland
Meer dan een jaar gebruiken de app
17TRACK heeft geantwoord 17 augustus 2022

Hi, Smartwatchmagazijn.nl Team!

Thank you for your kind review!😊

We hope our app and support team services will bring you a better experience in the future!😊

Let's look forward to more possibilities!

Thanks again for your support and recognition!

Best regards,
17TRACK

17 januari 2022

Works great and is easy to install. However I wish there were more options to customize the tracking page button. I managed to change the color but had to change the code. I would also love to edit the button style to match my website inside the 17track dashboard.

Cube Deer
Ierland
Meer dan een jaar gebruiken de app
17TRACK heeft geantwoord 18 januari 2022

Thanks for sharing your valuable feedback and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

Your requirements are already in our planning. Our app will be updated in the near future to serve you better.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

9 augustus 2022

fantastic customer service!! the team was very helpful with setting up tracking for my store!! will use for all fulfillment needs!

Personalized Pets
Verenigde Staten
Meer dan een jaar gebruiken de app
17TRACK heeft geantwoord 9 augustus 2022

Hi, Personalized Pets Team!

Thank you for giving us such a high rating!🤩

We are happy to learn that you are satisfied with the services of our team!🥰You are our valued user and we are committed to providing you with better assistance and service! 🥰

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

28 mei 2023

good but remove the aliexpress logo from page interface in shopify

good but remove the aliexpress logo from page interface in shopify

Divacci
Marokko
Ongeveer een jaar gebruiken de app
17TRACK heeft geantwoord 29 mei 2023

Thank you so much for being our valuable user!❤️

Yes, 17TRACK can adjust your tracking page result in specific ways. We've already sent you the solution by email, Hope you like it!
Our Shopify APP is designed to be easy to use and convenient for you. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK