17TRACK Order Tracking‑PaySync , 2.914 avaliações
Refinar
-
Por avaliação
Absolutely terrible support, many technical problems & poor development. They published an update that shut down our checkout for 2 days. Shopify determined they were the cause and they would not believe anyone. Nothing worse than a company that gaslights its customers. They won’t last long on Shopify.
Dear Customer,
Thank you for your time,We apologize for the inconvenience!
Upon investigating, we found that the reason why the cart page refresh is because of the Update interface from the theme, which cause the glitch of the cart page even if the Protecion is disabled. already send the video for your reference.
As for our last update, it is only related to the the User Interface, not related to the frontpage, this is the updating parts:
New Dashboard for Green Shipping Protection——17TRACK User Interface
New Filtering Options in the Green Shipping Protection List——17TRACK User Interface
During this process, we never meant to ignore this issue, it's just a conclusion after troubleshooting.
the effort including more than 31 hours that we did from 2 teams, we cared and focused on your issue, we'd really love to help you with the issue for the further help.
If you'd like, we can try to locate the codes related to the Update interface that causes this problem as long as we get your permission.
Because for now, we noticed that you already diabled the Protection while the issue still exists when the product or the product quantity is changed, and if we want to find the related codes part, we still need to do further checking after getting your permission.
At the same time, please let us know your expectations on this problem because it really beyound our access and we will provide our help and suggestions.
Looking forward to your reply!
17TRACK Team
Very professional and accurate tracking, you guys never let me down.
Thank you and keep up the good work!!
I've been using the 17TRACK Order Tracking-PaySync app on my Shopify store, and I'm thoroughly impressed! This app has been a game-changer for my business, providing seamless order tracking functionality that keeps both me and my customers informed every step of the way. The integration with PaySync makes managing payments and tracking orders a breeze. Plus, the customer support team has been exceptional - always prompt, knowledgeable, and eager to assist whenever I've had questions. I highly recommend the 17TRACK Order Tracking-PaySync app to any Shopify store owner looking to streamline their order management process and enhance the customer experience!
Kullanımı son derece kolay ve anlaşılır bir arayüzü olmakla beraber ,ekipleri de çok nazik. Kaliteli bir hizmet sunumları var. Ayrıca deneme sürelerinin uzun olması beni tatmin etti. Ben türkiyede satış yapan bir satıcıyım ama hiç zorlanmadım.
Although it has an extremely easy-to-use and understandable interface, their team is also very kind. They offer a quality service. Also, I was satisfied with the long trial periods. I am a seller selling in Turkey, but I have never had any difficulties.
Best app ever for tracking page. Saved me lots of Dollars with the Paypal Tracking Number Sync Feature. Would surely recommend!
As a Shopify store owner, staying on top of order tracking used to be a time-consuming task until I discovered 17TRACK. This Shopify plugin has revolutionized the way I manage my customer orders, making the entire process seamless and efficient.
One of the standout features of 17TRACK is its simplicity. Setting up the plugin was a breeze, and I was able to start tracking orders for my customers in no time. The user-friendly interface makes it easy to navigate through orders and obtain real-time tracking information without any hassle.
What sets 17TRACK apart is its comprehensive tracking capabilities. Whether my customers' orders are being shipped domestically or internationally, I can rely on 17TRACK to provide accurate and up-to-date tracking updates. This level of transparency not only enhances the customer experience but also helps build trust and credibility with my audience.
Another aspect I appreciate about 17TRACK is its automation features. With automated tracking notifications, my customers are kept informed every step of the way, from order fulfillment to delivery. This proactive approach to communication has significantly reduced the number of customer inquiries regarding order status, allowing me to focus on other aspects of my business.
Customer support from 17TRACK has been exceptional. Whenever I've had questions or encountered any issues, their support team has been responsive and helpful, ensuring that any concerns are addressed promptly.
In conclusion, 17TRACK has been a game-changer for my Shopify store. It has simplified the order tracking process, improved customer satisfaction, and ultimately contributed to the success of my business. If you're a Shopify merchant looking for an efficient and reliable order tracking solution, I highly recommend giving 17TRACK a try.
17Track has provided tremendous support in my venture into e-commerce. Being a newbie in the business this means a lot to me, as i can use all the support that i can get. thank you 17track for your fast tracking and great service.
the app is useful, can be integrated to paypal which makes things easier
17TRACK is the best shopify app you can have because it automatically tracks every order!
Great service never fails and very reliable would reccomend to any ecommerce owner who wants happy customers