17TRACK Order Tracking‑PaySync

17Track is an amazing app ! I like it very much it helps me a lot .. Thanks a ton for the amazing work

Great order tracking APP, provides sales and improve user satisfaction, thanks 17TRACK, very useful for our site.

The 17track app for tracking orders is super useful for customers, has great features and connects with all major shipping providers for seamless information.

17 Track app is a game-changer! The response time is incredibly fast and the features are comprehensive. It covers a wide range of carriers and provides real-time updates on shipping status, making it equally convenient for both customers and merchants. I highly recommend this app to anyone looking for an efficient and reliable tracking solution!

So easy to use! I add the track page to my store, my customer can check their order by self, it reduce many of my customer service work

This app is excellent！ It can auto sync Paypal Tracking info, help customer track their orders. And customer service is quick .

The must-have tracking app you should install. It helps us sync Paypal tracking in time. and very easy to use, customer service is also great

What a great service! Lichee from customer service is so nice and helpful! I highly recommend this app and service!

Frustration Galore - Stay Away from 17TRACK Shopify App!

I recently tried the 17TRACK app on Shopify, and let me tell you, it has been an absolutely dreadful experience from start to finish. There are several major issues with this app that have left me scratching my head as to why it has received any positive reviews at all.

1. Poor Chat Support Customer Service:
The first major problem I encountered with the 17TRACK app was its appalling chat support customer service. I reached out to their support team for help with a tracking issue, and what I got was nothing short of a nightmare. Responses were slow, often taking hours or even days to get a reply. When they finally did respond, it seemed like they were clueless about the actual problem and offered generic and unhelpful solutions. It's as if they were just trying to brush me off instead of genuinely assisting with my concerns.

2. Hugs of Errors in Site:
The app itself is ridden with errors and glitches. It constantly lags and crashes, making it nearly impossible to navigate and use effectively. The user interface is poorly designed and confusing, adding to the overall frustration. It feels like this app was rushed out without proper testing, leaving users to bear the brunt of its countless flaws.

3. Incorrect Information Provided by Tracking Page:
To make matters worse, the tracking information provided by the 17TRACK app is highly unreliable. On one occasion, the Shopify order dashboard showed my package as "ready to pick up," but the 17TRACK app was displaying it as "delivered." This inconsistency led to confusion and anxiety, as I didn't know whether my package was actually available for pickup or if it had been delivered to the wrong address.

Considering the exasperating experience I've had with this app, I can't help but wonder why some people have given it high ratings. Perhaps they were lucky enough not to encounter the numerous issues that plagued my own usage. Regardless, I highly advise against using 17TRACK for your Shopify store.

Despite reaching out to the 17TRACK team for assistance for the past 48 hours, their support has been lackluster at best. It's clear that they have no interest in providing proper support and resolving customer issues promptly.

In conclusion, stay far away from the 17TRACK app if you value your time, sanity, and customer satisfaction. There are plenty of other reliable and efficient tracking apps available on the market that won't leave you tearing your hair out in frustration.

best app, easy to set up with just a few steps, has many good features, best customer service, highly recommended.