
17TRACK Order Tracking
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (4.576)
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Por avaliação
Bianca was such a big help.
I switched over to this App from Track123 (another top tier tracking app) and let me tell you that within the first 2 hours I could already tell this app is way more prestigious in terms of the features. Customer support is excellent especially Denver and the integration,setting,design is perfect. Definitely recommend to anyone that isn't trying to miss out.
great tracking app I have ever used!
one of the best app in ecom industry that everyone will need it
I like you get so many functions in the free version and everything is very clean and easy to use
Great customer support and functionality. Whish that the protection plan could have been for indian bank accounts as well. But love the choices. I think the tracking customization page should offer a little more flexibility but its not bad.
Dear customer,
Thank you for your support and feedback. If you have any questions while using our app, you can consult and contact us at any time through online chat. We hope to help you solve your usage concerns more quickly.
Your satisfaction is the direction of our efforts.
Regarding the functions you mentioned, we have already fed back the banks supported by protection to our insurance partner Seel, and we also hope to allow more users to use the protection functions. Regarding the more flexible customization of the tracking page, we hope to get more comprehensive information for further improvement or optimization. We also tried to contact you by email and sincerely hope to get your reply. We are committed to giving every user a better experience, and any feedback is very critical information for the improvement of our app. We hope to solve more customer business scenarios and meet the needs of more customers. This is also the direction we have been working hard for.
Hope to get your reply and have a good time.
Best Regards
17TRACK
Jay was really helpful and help me setup my free plan
thank you Jay of 17TRACK Team, Thank you for your cooperation, gift and quick response.
Its easy to use, very detailed and good app. Good and fast customer support
The app is quie good and could worth 4 or 5 stars but request to upgrade to Pro plan (49$) to benefit the integration with Omnisend make this app 0stars if was feasible. The email setting is pretty poor and for sure will never be the core of this app…I would pay that amount if the Apple Pay tracking order is working properly but also such feature is worthless because it does not allow customer to optin in the the thank you page but only in the tracking page which is not confortable for the customer because to let them optin they have to open the email go on the tracking page and than track the order with Apple Pay….So far 0 stars.
Dear Customer.
Thank you for your feedback and suggestions. And I am very sorry that you are not satisfied with the features of apple wallet in the app.
About our package: The $49 Pro Plan has not only Omnisend integration, but also other valuable features such as Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations, etc. These features can be a good solution for you. Multilingual email notification, Estimated Delivery Date (EDD), Multilingual tracking pages, Tracking page iframe mode, Product recommendations and so on, these features can be a good solution to your customer's track experience and after-sales problems, and can bring more repurchase to your store.
Regarding the Apple Pay function you mentioned, we have already given feedback to the Product Development Team, and we hope to communicate with you by email to get more information to help you solve this problem, and also make our app more rich in functionality.
We are still growing and upgrading and optimizing our app, we need more feedback and suggestions from our customers to improve our app experience, thanks again for your feedback and suggestions. Feel free to contact us with any questions. We will help you solve it as soon as possible!
Best Regards
17TRACK