17TRACK Order Tracking

17TRACK Order Tracking

评论 (4,661)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2025年1月24日

JAY was great and very helpful and patient with me. I don't know how many times she explained it to me, sent me links and videos, and I finally installed everything. And it works! Thank you very much <3

ToTu Kids
波兰
大约2年 人在使用应用
2025年1月15日

Absolutely love 17 track has made my post purchase experience much better and customers are happier! I definitely recommend installing the app in order to improve your customer experience automatically and proactively

Shehealth
美国
大约1年 人在使用应用
2024年12月16日

We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!

MPM Motorcycle Mat
美国
1年多 人在使用应用
编辑时间:2025年1月4日

17TRACK Order Tracking is a great app that makes it easy to track all my products. It's very easy to use, and the tracking information is always accurate. I recommend it to anyone who needs to track orders. My customers get the right information on their delivery. It's a must-have for any Shopify store owner.

NewInov8
美国
11个月 人在使用应用
2025年2月13日

Customer Service is fantastic! Odie helped me figure out what was wrong and how to fix it. 5 stars for customer support!

Kore Kawaii
美国
10个月 人在使用应用
2025年2月24日

I’ve been using the 17TRACK app for a while now. It makes order tracking so easy and keeps everything organized — my customers always know where their orders are. But what makes this app stand out is the customer service. They’re super fast, friendly, and always so helpful. Every time I’ve reached out, they’ve responded right away and made sure my questions were answered. Highly recommend this app!

Ygoma
罗马尼亚
11天 人在使用应用
2024年12月20日

Had an issue come up where a claim payment from SEEL to a customer had issues and I had to get involved. I reached out to 17TRACK customer service and Abby helped me get it all figured out quickly so we could get the customer their claim payment.

BJS Inc.
美国
10个月 人在使用应用
2025年2月21日

the best way to track your package. they have one of the best customer service!

nordecollection
加拿大
1年多 人在使用应用
2025年1月23日

"I used this app, and since I'm new, I've only processed 10 orders. However, out of those 10 orders, it quickly exhausted my free quota of 50 shipments, which raised a red flag for me. As a result, I uninstalled the app. Overall, the app's functionality is good, but I can't trust it. If I were to upgrade to a paid plan, I fear the quota would run out quickly again, forcing me to upgrade further, potentially leading to an endless cycle of paying for more and more expensive plans. It doesn't seem budget-friendly at all."

KimYoung K-beauty Shop
加拿大
大约2个月 人在使用应用
17TRACK已回复 2025年2月7日

Dear customer,

We are very sorry that you have such distrust and bad experience when using our APP. Your feedback is very important to us. Thank you for your valuable comments.

As we communicated by email, after checking, the remaining quota and used quota you saw on the Billing page may have caused misunderstandings. In fact, you have only consumed the quota of 4 shipped waybills, and there are still 46 remaining quota.
We also attach great importance to your problem and have fed back to our product development team to evaluate whether the remaining quota and used quota can be withdrawn more directly on this page. Avoid unnecessary misunderstandings.
We are committed to satisfying every customer who uses our app, and we also want to solve every customer's problem so that customers have a better experience.

Thank you again for your suggestions and wish you a have a good time.

Best Regards
17TRACK

2025年2月9日

Highly recommend this tracking app! Customers have complimented it and great customer service. Highly able to customize it!

Fragrance Familia LLC
美国
3个月 人在使用应用