17TRACK Order Tracking

If the carrier tracking data sync period was shorter, it would be four stars. Sometimes, you can wait for almost a full day to get the tracking data to update on your orders compared to what is actually made available on the carrier's website or API. That being said, customer support for this application is exceptionally responsive and competent.

Excellent Support from Denver – Everything Works Perfectly Now!

I was having some issues integrating 17TRACK with my Shopify store, but Denver from the support team was incredibly helpful. He was patient, knowledgeable, and guided me through the process step by step. Thanks to his support, everything is now running smoothly and exactly as it should. Big thanks to Denver and the 17TRACK team for the outstanding service!

17TRACK is hands down the best tracking solution I’ve used for my Shopify store. It supports a huge number of carriers, updates tracking info automatically, and gives my customers peace of mind with real-time delivery updates. The interface is clean, easy to set up, and integrates smoothly with my store.

The customer notifications feature is a big plus – it reduces “Where is my order?” messages, which saves me time and improves customer satisfaction. Also, the dashboard gives me a quick view of all shipments in one place, which is super helpful.

Highly recommend this app to any Shopify store owner who wants to streamline order tracking and keep customers happy!

Very professional, prompt and polite. Great service! Literally helps me keep track of things when I can't. Thank you Jay and 17Track !

The best tracking tool—highly accurate and incredibly helpful for maintaining engagement with customers. It ensures timely follow-ups, improves communication, and enhances customer satisfaction.

Great App + great service. I tried 2 other competitors and this app is the only one that can track Everything! Great dealing with Jay, Bianca and Denver. Thanks for all the help.

Super handy app for tracking all my packages in one place. Easy to use, updates are quick, and it works with tons of carriers. No complaints!

fast, responsive service. still learning the app, but email notification setup was a lot easier than in Klaviyo.

C'est sympa ça permet aux clients d'avoir un service en plus sur le site et ça augmente la confiance dans le site.

AWESOME SERVICE, everything is working fine and did absolutely what I needed it to do ie. redirect tracking link, create tracking page, remove branding