17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,000)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

February 2, 2023

Very good, the logistics query is clear, the interface is also very good, and the customer service follow-up is very fast

JPLAND
Macao SAR
Over 1 year using the app
17TRACK replied February 6, 2023

Dear Friend,

Thanks for choosing 17TRACK!
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 8, 2023

17TRACK makes tracking super easy. The Green Shipping upsell works wonders as well, and definitely helps big time with conversions. I love the email set up as well, since I can now send my customers shipping emails to my 17TRACK tracking page instead of the carriers. This app is fantastic and affordable! I highly recommend!

Stunnify
United States
Over 1 year using the app
October 14, 2022

Ik ben heel goed geholpen door mijn account manager Jessie! Super bedankt voor het proactief oppakken van de problemen waar ik tegen aan liep. Aanrader :-)

Goodies enzo
Netherlands
Over 1 year using the app
17TRACK replied October 17, 2022

Beste vriend,

We zijn verheugd dat onze klantenservice zo hoog is beoordeeld door u! ❤️
Ik ben erg trots op onze klantenservice voor het leveren van goed werk aan onze gewaardeerde gebruikers! 😊 ❤️

Gelieve te voelen vrij om ons te contacteren met om het even welke feedback, zullen wij u zoals altijd helpen! ❤️

Nogmaals bedankt voor uw steun en erkenning!

Beste groeten,
17TRACK

November 11, 2022

Awesome app and customer service! Highly recommend for everyone who needs custom tracking page in their site

Healtihair
United States
Over 1 year using the app
17TRACK replied November 14, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 20, 2024

The layout looks really good on my store and I got updates on EVERY order which was really convenient. 10/10 I highly recommend

AquaVinyl
United States
3 days using the app
June 6, 2022

We have used this app to track our packages and orders. It has a user-friendly interface and can provide you with accurate information about your shipping order status. Compared to other tracking services we used previously, 17TRACK was the better one. It updates the shipping status very quickly and has great customer service. We are quite satisfied with their app.

Kallinz
Canada
Over 1 year using the app
17TRACK replied June 7, 2022

Hi Kallinz,

Thank you so much for sharing such a kind review with us!

We are so glad that our APP have resulted in a satisfied user!
Thank you for your continued support!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 1, 2022

非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用非常好用

DDCRYSTAL
China
Over 1 year using the app
17TRACK replied July 3, 2022

您好!

非常感谢您如此强烈而热情的评价! 😍

很开心能得到您的肯定! 😍

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!💪

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!❤

再次感谢您的肯定和支持!
17TRACK

November 7, 2023

Good tracking app, its professional and it looks nice and smooth!

Zakynta
Netherlands
About 1 year using the app
September 13, 2022

Amazing app that helps us keeping track of all our shipements and notify us when there is a problem with the shipment to contact our clients and keeping the best client service is the easiest way

Marché Du Coin
France
Over 1 year using the app
17TRACK replied September 14, 2022

Dear friend,

It's an honor to get such a high evaluation of our APP from you!❤️

Hope our APP can bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 23, 2022

This is the best tracking app we've used so far. And not a few have tried before this one! Despite still having problems with translations, it is undoubtedly an excellent application. I recommend!

Cometa Box
Brazil
Over 1 year using the app
17TRACK replied May 24, 2022

Hi Cometa Box,
Thanks for your high rating of our APP!

"This is the best tracking app we've used so far. And not a few have tried before this one! " Thank you very much for consistently choosing us, our friend!

"Despite still having problems with translations" We welcome all feedback and suggestions.
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK