17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,990)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

April 27, 2022

Simple integration into my store with custom branding, top tier customer support for any requests I've had too.

Admirà Gents
Australia
About 2 months using the app
17TRACK replied April 27, 2022

Hi dear,
Thanks for your kind review.
We are so glad that you are satisfied with our APP and service.
We welcome all suggestions or feedback. If you have any questions or suggestions, please do not hesitate to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

September 29, 2022

I love this tracking app, it helps me track orders, and recently launched the PayPal push function to reduce customer complaints!

Nonynana Co
United Kingdom
About 2 months using the app
17TRACK replied September 29, 2022

Dear Friend,

Thanks for liking our new function and sharing the good news with us! This encourages us a lot!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 2, 2022

Easy going and lovely staff, solve problem promptly. Definitely would recommend to my friends The free plan is very good and enough for me at the moment as I am new to Shopify and still exploring in it. ❤️

Littlecozmo
Australia
About 2 months using the app
17TRACK replied August 2, 2022

Hi, Littlecozmo!

Easy going and lovely user! ❤️

"Definitely would recommend it to my friends The free plan is very good and enough for me at the moment as I am new to Shopify and still exploring it. ❤️" We hope our app and support team services will bring you a better experience in the future!😊

Please don't hesitate to contact us with any questions or suggestions. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

May 27, 2023

good customer support especially when I asked them to remove the 17track brand logo from my page. it was helpful

Whisker & Co
Japan
About 2 months using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

I'm so proud of how well our customer service has done a great job serving our valued users! Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 25, 2023

greAAT

Glow Skin
Australia
About 2 months using the app
August 16, 2023

Setup is pretty easy, I like it a lot, very simple and straightforward. Setup was pretty easy as a merchant.

ELEV8
United States
About 2 months using the app
June 26, 2023

Best tracking app available. Used to use other tracking apps but 17TRACK by far is the better one available

Grand Iconic
Netherlands
About 2 months using the app
17TRACK replied June 27, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1700+ carriers, provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

March 29, 2023

good and fast customer service. has been working good for me with no issues. I recommend to add to you business.

Bakhir Love
United States
About 2 months using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you for your positive comments and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

Edited January 5, 2023

Very useful app, lots of features. Team support is extremely helpful, quick and kind! Highly recommended. Go apply for the free plan!

superorangediy
United States
About 2 months using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

August 31, 2023

A++ Service. Join the WhatsApp group chat!

Your Custom Lab
United States
About 1 month using the app