17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,990)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

January 5, 2023

het werkt fantastisch! mijn klanten zijn zeer tevreden over deze app. iedereen kan de status van de order checken.

Elzaros
Netherlands
6 months using the app
17TRACK replied January 16, 2023

Beste vriend,

Hartelijk dank dat u onze waardevolle gebruiker bent! ❤️
E-mailmeldingen kunnen worden gekozen om uw klanten of uzelf te informeren, waardoor u en uw klanten op de hoogte blijven van de status van bestellingen, wat de tevredenheid van uw klanten en uw verkoop kan verhogen.
Neem gerust contact met ons op met eventuele feedback, we zullen u helpen zoals altijd! ❤️
Nogmaals bedankt voor uw steun en erkenning!

Beste groeten,
17TRACK

February 2, 2023

Great customer service. They were able to remove the "17TRACK" off the tracking page in no time. And it's great that they have a free plan!

Everness Gifts
United States
6 days using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 13, 2023

Çok güzel uygulama tavsiye ederim

EIA
Türkiye
6 days using the app
September 20, 2022

I've tried a lot of apps looking for order tracking for customers and by far this is the best. 17Track really did an amazing job in creating a easy to use and highly informative app. The support is very prompt with their responses. Highly recommend them.

Mr. Smith
Australia
6 days using the app
17TRACK replied September 21, 2022

Dear Friend,

Thanks for choosing us firmly in the end! ❤️We are happy to know that you are satisfied with our app and customer service and that you feel that you have made the right choice among many apps!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 22, 2023

Great software

Serene Spine
Spain
5 months using the app
August 11, 2023

Great service. Looks good on our website. Customer support is quick to answer every single question. Looking forward to doing more business with you!

Topinis.lt
Lithuania
6 days using the app
November 4, 2022

Ever since I installed this app I have had customers notifing me they have received e-mails from businesses in the Quanzhou area offering computer and internet services. I've decided to delete app to see if it was merely a coincedence or not. My other apps do no use customer email.

I Love a Hangar
Australia
6 months using the app
17TRACK replied November 6, 2022

Thanks for using our shopify app before.
We are really concerned about the situation you metioned.

You could completely set your mind at rest that these emails did not sent from us.

17TRACK team 100% sure that it's never gonna happen in our commpany. As shopify's devoloper partner, we strictly adhere to the Shopify Partner Agreement, it means we never can access and control your info without your agree.
Also, another important point is that we don't sale any sevice to C-end consumer. Our website is totally free open to everyone in 11years.

At the same time, we'd like to help you locate the source of these emails together. If you still want to trust us, we hope to work with you to analyze and solve it, our team also has some ideas that will help you!

Best regards,
17TRACK

February 20, 2023

The best app for tracking parcels! I have tried many apps for my business, and each of them had its drawbacks. But I’m completely satisfied with this app. It tracks any carriers and is fully customized for the user. What a pity I didn't know about this app before!

La Fraise Fashion
France
6 days using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

December 5, 2022

I just start using 17track. the setup was straight forward and easy. I wanted to remove their logo off my page and contacting them. it was done immediately. Communication was easy. I saw they had a 1 year promotion to be a collaborator and signed up. straight forward process. I think this is a great app as clients do not need a 3rd party to track orders. it makes my store a one stop shop for all information. love it. cannot wait to see where it goes and the clients feedback. thanks

Ariststyles
United States
6 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 17, 2023

App was easy to use and very helpful

EVERYTHING HOUSE
Italy
6 days using the app