17TRACK Order Tracking & Email

A must-have order tracking app 200 free quotas per month

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars

Filter and sort reviews

51 - 60 of 239 reviews

xhomestuff

Location China
Time spent using app About 2 months

Recommend! Help me a lot with good using experience, good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Developer reply

July 11, 2022

Hi xhomestuff,

Thank you very much for giving us such a kind review!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!🤩

We are delighted that our app has given you a good experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!🥰

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best regards,
17TRACK

Lovely Poo Poo

Location United States
Time spent using app About 2 months

Great App so far and great customer service. Highly recommend it if you want to deliver a better order tracking service to your customers.

Developer reply

July 11, 2022

Hi Lovely Poo Poo,

"Highly recommend it if you want to deliver a better order tracking service to your customers." Thank you very much for your recognition and trust in us. 🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Meow Meows Store

Location China
Time spent using app 18 minutes

very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!very good!!!!!!!!!!!

Developer reply

July 11, 2022

Hi Meow Meows Store,

The very good review left by a very good user. 🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

coramoon

Location China
Time spent using app 3 months

Great and useful app! It helps me a lot, it gives a good way for my customers to track their orders, and the tracking page is totally free! And the customer service is wonderful, they gave good support!

Developer reply

July 11, 2022

Hi coramoon,

Thank you so much for choosing 17TRACK! 🥰

"it gives a good way for my customers to track their orders, and the tracking page is totally free!" Yes, adding to your shop's tracking page is free and allows your customers to self-track, greatly reducing your customer service efforts! 🥰

"And the customer service is wonderful, they gave good support!" Thanks for your recognition about our Team's actions. 🥰

You are our valued user and we are committed to providing you with our best help and service! 💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Hunny Life

Location United States
Time spent using app 3 months

The app has been very useful, but what truly won me is the excellent customer service.. Thanks for everything. simple and useful application.

Developer reply

July 8, 2022

Hi Hunny Life,

Thank you so much for choosing 17TRACK! 🥰

"what truly won me is the excellent customer service" Thanks for your recognition about our Team's actions. 🥰
You are our valued user and we are committed to providing you with our best help and service! 💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

MyGiftsSpace

Location China
Time spent using app 29 days

工作人员服务很用心,小姐姐服务很有耐心,系统用起来也很方便,很好用的,每个月还有200条的免费名数量给我们客户使用,相比做电商用这么多平台,这家的服务是数一数二的,有些平台对你爱搭不理的,但这里你有问题小姐姐都会一步步给你解答,帮你蛸觉,点赞,细节决定成败在服务行业是最适合的一句话了,相信你们这样的态定能做到更强更大更远,定能得到更 多客户的认可 。

Developer reply

July 8, 2022

您好!MyGiftsSpace!

非常感谢您对我们团队的认可! 🥰

很开心得知我们的团队的服务可以让您感到如此满意!

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!💪

同时在此祝您的业务蓬勃发展!节节斗升!💪

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

UZE

Location United States
Time spent using app 8 days

The app has been very useful but what truly won me is the excellent customer service. I encountered some system issues at first and was rather disappointed, however, the team at 17track gave us great support. They were fast and ultimately that is the main reason why we'll continue to use the app. There are plenty of good apps, but not many companies with good customer service.

Developer reply

July 7, 2022

Hi UZE,

Thank you so much for sharing your feedback with us! 🥰

What a surprise! 🤩 You are so satisfied with our Team's actions!
You are our valued user and we are committed to providing you with our best help and service! 💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

HuaRuiStore

Location China
Time spent using app 10 days

非常不错,很专业的售后团队~NICE~!非常不错,很专业的售后团队~NICE,非常不错,很专业的售后团队~NICE,非常不错,很专业的售后团队~NICE,非常不错,很专业的售后团队~NICE,非常不错,很专业的售后团队~NICE,

Developer reply

July 7, 2022

您好!HuaRuiStore!

非常感谢您与我们分享您对我们APP和团队服务的感受! 🥰

很开心得知我们的团队行动可以让您感到如此满意!

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!💪

同时在此祝您的业务蓬勃发展!节节斗升!💪

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

Capodagli 1937

Location Italy
Time spent using app 3 months

fantastic support
i also appreciate support trough whatsapp
17track has always been a top service since a lot of years

Developer reply

July 7, 2022

Hi Capodagli 1937 Team,

Nice user, fantastic support for us! 🤩 Thanks a lot! 🥰

"17track has always been a top service since a lot of years" What a surprise! 🤩 You are so satisfied with our service! Thank you for your continued support! 💪Our old friend. 🥰

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Starqon

Location United States
Time spent using app About 9 hours

Perfect app. Also customer support is beneficial and fast. Thanks for everything. simple and useful application

Developer reply

July 7, 2022

Hi Starqon,

Thanks for giving us such a high rating! 🥰

We're glad you're happy with our APP and our Team in action!🥰💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK