17TRACK Order, PayPal Tracking
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app is not working when i goto the dashboard i just get a page advertising there products, and i guess this is annoying my customers that want to tarck your order, thanks guys great start
Hi queendivaoffical,
Please accept my sincere apology for the experience you had. We do value every user’s experience!
Our app just updated to a new version last Friday. So we wanna know more info about your case so that we can judge the problem. Also, our tracking page doesn’t have any other ads but your store’s product, only the merchant can set their product recommendation in the page. So there must some misunderstanding here!
You can always contact us via the live chat or email! Any problem, any time! You exclusive account manager had already contacted you, looking forward to your reply.
Regards,
17TRACK Team
DO NOT DOWNLOAD THIS APP! The support doesn't speak or understand simple english. I have asked multiple times why the transition doesn't work but they are not able to understand this simple question. I do NOT recommend this app! AVOID!
Hi Värmespridare,
We sincerely apologize to you for such a bad experience. We did not understand your problem in time, which affected your use.
Due to the cache problem of the cloud server, the multiple settings of language translation were not displayed.
After locating the problem, we have taken immediate action to provide you with a solution. Now your issue and request have been successfully resolved, please kindly check it~
Sorry again for the inconvenience caused!
If you meet any problems, we will always be online to help you solve them!
Sincerely,
17TRACK