17TRACK Order Tracking
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
Galleria immagini in evidenza
Tracciamento ordini e gestione resi per ridurre i WISMO e aumentare le vendite.
17TRACK: Riduci i WISMO e rassicura i clienti con una pagina di tracciamento multilingue e brandizzata al 100%. Invia notifiche e-mail proattive per ogni aggiornamento di spedizione. Sincronizza il tracking in tempo reale con PayPal per proteggere l'account e velocizzare gli incassi. Semplifica i resi, aumenta le vendite con upsell, ottimizza le prestazioni con analisi dei dati e nascondi l'origine cinese con 1 clic (ideale per dropshipping). Supporto esperto 24/7.
- Tracking 100% locale: Pagine brand, EDD e avvisi auto sullo stato spedizione.
- Avvisi eccezioni: Notifica le anomalie ai venditori per risolverle subito.
- PayPal Auto-Sync: Sincronizza dati per tutelare account e velocizzare incassi.
- Nascondi origine Cina: Tutela il brand con la modalità dropshipping in 1 clic.
- Resi & Analisi: Automatizza resi, ottimizza vettori con dati; supporto 24/7.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese. Cinese (semplificato). Francese. Tedesco. Spagnolo. Italiano. Portoghese (Portogallo). Svedese. Olandese. Turco. Finlandese. Giapponese. Coreano. Norvegese (Bokmål). Portoghese (Brasile). Ceco. Danese. Cinese (tradizionale)e russo
Funziona con
- Check-out
- Account cliente
- Shopify Flow
- Pannello di controllo Shopify
- Judge.me
- Klaviyo
- Loox
- Omnisend
- Paypal
- Trustpilot
Categorie
Monitoraggio
Etichette e imballaggio
Prezzi
Gratuito
Gratis
Funzionalità
- 50 spedizioni al mese
- 5 restituisce gratuitamente al mese
- Accesso a oltre 2.800 corrieri
- Sincronizzazione automatica delle spediz
- Pagina di monitoraggio personalizzata
- Dashboard intelligente
- Sincronizzazione con piattaforma di paga
- Include una prova Premium di 14 giorni
Basico
$9 /mese
o a $86/anno con un risparmio del 20%
Funzionalità
- 200 spedizioni al mese
- 10 restituisce gratuitamente al mese
- Personalizza la pagina di tracciamento
- Protezione acquirenti
- Reindirizzamento del numero di tracciame
- Notifiche e-mail
- Analisi di base
Per
$49 /mese
o a $470/anno con un risparmio del 20%
Funzionalità
- 1000 spedizioni al mese
- 50 restituisce gratuitamente al mese
- Pagine di monitoraggio multilingue
- Esportazione ordini
- Widget di raccomandazione prodotti
- Rimozione del logo 17TRACK
- Data di consegna stimata (EDD)
- Notifica e-mail multilingue
Premio
$159 /mese
o a $1,526/anno con un risparmio del 20%
Funzionalità
- 2000 spedizioni al mese
- 100 restituisce gratuitamente al mese
- Personalizza i trigger delle e-mail
- Analisi dei tempi di transito
- Analisi degli ordini eccezionali
- Analisi e stime predittive di consegna
- Notifiche email per ordini suddivisi
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (3.294)
The app itself works and is actually quite nice in terms of features and usability.
However, the map localization does not work, at least in Italy.
I reported this issue over 2 months ago, but nothing has been fixed so far.
Every time I contact support, I only receive the same reply:
“I will report this to the technical team and get back to you within 12 hours.”
Unfortunately, those 12 hours have turned into 2 months with no updates, no fixes, and no real feedback.
I’ll let others draw their own conclusions.
Dear User,
Thank you for taking the time to provide such sincere feedback. The issues you have highlighted are of utmost importance to us, We fully understand your disappointment and sincerely apologize that our current service has not yet fully met your expectations.
Regarding the issue you reported about map location display, please allow me to provide the following explanation:
Our technical team is actively optimizing the address database and location logic.
Once again, thank you for your constructive feedback and support.
Best regards,
17TRACK Customer Service Team
The query quota we paid for was used up abnormally, but the person in charge just kept giving us excuses and putting the blame on us. There were no proper measures to reassure us as a client or rebuild trust, and they only came up with a solution after we had completely lost confidence in them. It’s really disappointing, and we don’t want to use their service again.
Hi there,
Thank you for your feedback. We sincerely apologize for the confusion and frustration caused regarding your tracking quota usage and our initial support response.
We would like to clarify our tracking consumption logic to address your core concern about the quota being used up:
• 1 Tracking Number = 1 Tracking Quota: synchronizing and tracking one tracking number consumes one tracking quota. This deduction occurs only when a logistics track is successfully retrieved.
To provide full transparency, our technical team can retrieve and provide you with a detailed log of your quota usage upon your request.
As a valued and important customer, your case has been flagged for high-priority handling.
For any further questions, to request the usage log, or to discuss this matter further, please contact our dedicated support team directly at info@17track.net. We will proactively follow up to ensure your concern is fully resolved.
We regret that our previous communication did not effectively address this. We are here to support you and rebuild your trust.
Sincerely,
The 17TRACK Support Team
WARNING: Misleading Advertising & Dishonest Refund Policy
I am posting this review to prevent other merchants from wasting their time and money on 17TRACK.
The app boasts about offering 'ready-to-use email templates.' This is completely false. Once you pay for a plan, you discover that the templates are extremely lackluster and unprofessional:
No pre-integrated logo.
No professional header.
No footer for social media icons.
The overall visual structure is non-existent.
Manual Labor: Instead of the 'time-saver' they promise, you are left with a design chore. You have to build everything from scratch using very basic and limited customization tools. It is a classic 'bait-and-switch' tactic.
Dishonest Customer Service: I requested a refund less than 24 hours after upgrading, without even using the subscription features. Support refused my request, using condescending language and claiming I had an 'insufficient understanding' of the app. It is clear that their advertising is intentionally vague to trap users into paying.
Do not be fooled by the free version or their 'friendly' support at the beginning. As soon as they have your money, they become rigid and refuse to refund, even when no service has been provided. If you are looking for a professional, honest, and truly 'ready-to-use' solution, STAY AWAY from this app.
Dear User,
We sincerely apologize for any inconvenience caused during your use of 17TRACK products and for failing to meet your detailed functional needs as expected. We truly value your feedback and support, and we are writing to respond to your inquiry in detail.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display.
We have carefully noted your feedback regarding the product limitations: no pre-integrated logo, no professional header, and no dedicated footer for social media icons. We understand that these gaps may have affected your user experience, and we appreciate you bringing these issues to our attention.17TRACK currently supports three core functions that can meet your basic needs: product recommendation, video insertion, and social media icon display. However, we recognize that the current version still has room for improvement, especially in addressing the manual labor burden you mentioned—building designs from scratch due to limited customization tools.
Our R&D team will actively incorporate your feedback into product optimization and iteration, ensuring we better meet your functional needs in the future. We are committed to providing more user-friendly tools and pre-integrated features to reduce your manual workload.
Once again, we apologize for any inconvenience you may have encountered. 17TRACK has always adhered to consistent, high-standard and high-quality service standards. We sincerely appreciate your feedback and suggestions, which will help us continuously improve our services to better meet your needs.
Best regards,
17TRACK Support Team
Assistenza
Assistenza per l’app fornita da 17TRACK.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
4 gennaio 2021 · Changelog
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Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra