17TRACK Order Tracking
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Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
- Popularne wśród sklepów takich jak Twój
- Z lokalizacją w Stanach Zjednoczonych
Języki
Angielski, Chiński (uproszczony), Francuski, Niemiecki, Hiszpański, Włoski, Portugalski (Portugalia), Szwedzki, Holenderski, Turecki, Fiński, Japoński, Koreański, Norweski (Bokmål), Portugalski (Brazylia), Czeski, Duński, Chiński (tradycyjny), i rosyjski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Realizacja zakupu
- Konta klientów
- Shopify Flow
- Panel administracyjny Shopify
- Judge.me
- Klaviyo
- Loox
- Omnisend
- PayPal
- Trustpilot
Kategorie
Śledzenie
Etykiety i opakowanie
Ceny
Wybierz plan najlepiej dopasowany do potrzeb firmy.
Free
Gratis
Funkcje
- 50 shipments per month
- Access 3,300+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
Basic
$9 /miesiąc
albo $86/rok, co pozwala oszczędzić 20%
Funkcje
- 200 shipments per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
Pro
$49 /miesiąc
albo $470/rok, co pozwala oszczędzić 20%
Funkcje
- 1000 shipments per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
Premium
$159 /miesiąc
albo $1,526/rok, co pozwala oszczędzić 20%
Funkcje
- 2000 shipments per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (3 566)
Bom, precisa de alguns pontos a melhorar, na minha opinião.
Creditos são poucos, e principalmente, a gestao da pagina de rastreio, poderia ser automatico o reconhecimento dos codigos de rastreio e fazer o rastreio em sequencia, primeiro rastreia em uma operadora, depois na segunda operadora, e assim sucessivamente. Isso ajudaria e não seria necessário ficar rastreando.
1 star. Their cancellation flow promised a discount if I didn't cancel. I didn't cancel — and the discount never came. Support told me twice someone would follow up in 24–48 hours, and that a manager named Irene was on my case. A month later: zero contact from anyone. Just the same copy-paste apology and "we've escalated this" on loop, in replies that read like scripted bot output. Offering a retention discount you never intend to deliver is bait and switch. Cancelled for good.
Dear User,
We sincerely apologize for the unpleasant experience you encountered. Thank you for taking the time to provide this honest feedback—we understand that the promised discount was not applied on time after you explicitly chose to continue your subscription, causing you distress and inconvenience.
Upon receiving your feedback, we immediately arranged for a Customer Success Manager to email you your exclusive discount code. Please check your inbox (and be sure to check your spam folder as well). If you cannot find the email or have any questions, please reply directly to this email or contact our official customer service channels, and we will prioritize your request immediately.
We have assigned a dedicated representative to follow up with you, and any future inquiries will be addressed promptly. Your feedback has also prompted us to re-evaluate our internal processes—we are currently optimizing our follow-up mechanisms to prevent similar oversights at the source and ensure that every promise is fulfilled proactively and in a timely manner.
Once again, we sincerely apologize and thank you for your patience and understanding.
Sincerely,
The 17TRACK Customer Service Team
Es gibt keine Möglichkeit PrePaid Credits zu kaufen ohne ein Abo zu haben. Für kleine Shops lohnt sich ein Abo aber nicht, bzw. ist zu teuer, weil man keine 200 credits im Monat benötigt, sondern vielleicht nur 80 oder mal 120.
Zwar bekommt man free Credits, aber in manchen Monaten reicht das nicht und dann kann man keine PrePaid Credits kaufen sondern wird genötigt ein Abo abzuschließen.
Natürlich könnte man sagen "kostet ja nur...", doch bei der Vielzahl von Apps die man so benötigt, sorgt dies alles für eine ständige Erhöhung der Grundkosten für den Shop-Betrieb und macht es immer schwieriger profitabel zu bleiben, wenn man noch Ads bezahlen muss und keine große Margen hat.
Thank you for your honest feedback. We take your concerns seriously and understand that our plan structure may not feel ideal for smaller stores with fluctuating order volumes.
We would like to explain the options we offer from both a short‑term and long‑term perspective:
1. Short‑term: We offer a Free Plan with 50 credits, and there are also onboarding tasks within the app – once completed, you can earn additional free credits. We suggest trying these first to see if the features meet your needs.
2. Long‑term: If the free credits are not enough in a given month (e.g., during an ad campaign), you can purchase a 200-credit monthly plan ($9/month) for that period – with no long‑term commitment, and you can cancel at any time.
We have already shared your feedback with our product team to consider offering even more flexible options (such as smaller credit packs or prepaid models) in the future.
We would appreciate it if you would give us another chance – and we're always here to answer any questions.
Best regards,
The 17TRACK Team
Pomoc techniczna
Pomoc techniczną dla aplikacji zapewnia 17TRACK.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Wprowadzenie na rynek
4 styczeń 2021 · Dziennik zmian
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