17TRACK Order Tracking
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Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
- Popularne wśród sklepów takich jak Twój
- Z lokalizacją w Stanach Zjednoczonych
Języki
Angielski, Chiński (uproszczony), Francuski, Niemiecki, Hiszpański, Włoski, Portugalski (Portugalia), Szwedzki, Holenderski, Turecki, Fiński, Japoński, Koreański, Norweski (Bokmål), Portugalski (Brazylia), Czeski, Duński, Chiński (tradycyjny), i rosyjski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Realizacja zakupu
- Konta klientów
- Shopify Flow
- Panel administracyjny Shopify
- Judge.me
- Klaviyo
- Loox
- Omnisend
- PayPal
- Trustpilot
Kategorie
Śledzenie
Etykiety i opakowanie
Ceny
Wybierz plan najlepiej dopasowany do potrzeb firmy.
Free
Gratis
Funkcje
- 50 shipments per month
- Access 3,300+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
Basic
$9 /miesiąc
albo $86/rok, co pozwala oszczędzić 20%
Funkcje
- 200 shipments per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
Pro
$49 /miesiąc
albo $470/rok, co pozwala oszczędzić 20%
Funkcje
- 1000 shipments per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
Premium
$159 /miesiąc
albo $1,526/rok, co pozwala oszczędzić 20%
Funkcje
- 2000 shipments per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (3 882)
Great app for order tracking. Easy to set up, supports multiple carriers including InPost and DHL. The tracking page looks clean and professional. Recommended for Polish merchants.
Unfortunately, the app only syncs order data from the past 180 days. This means that if a customer wants to request a return, submit a warranty claim, or access order information after 180 days, they are unable to do so - even if the product is still covered by a one-year warranty.
This limitation significantly reduces the usability and value of the feature. Our goal is to provide a fully automated self-service experience where customers can easily manage returns, warranty claims, and other post-purchase requests. However, because order data is no longer available after 180 days, the automation breaks down and customers are forced to contact support instead.
Dear User,
Thank you for your candid feedback. We take your user experience very seriously and fully understand your concerns. Your feedback is a key driver for our ongoing product improvements.
Regarding the 180-day data retention period, this setting is based on an overall assessment of system performance and data management efficiency. We understand that this mechanism does not fully address the scenario you described, and we would like to share the following three updates with you:
1. Regarding the order from January 7, 2025, that you mentioned, we have manually synced it to the 17TRACK shipment page. You can now create an exchange request for this order as usual;
2. The returns feature has been migrated to a brand-new SaaS system(17RETURNS), which supports creating after-sales tickets or initiating after-sales requests for orders placed within the last three years, significantly extending the timeframe for accessing after-sales operations. The new system also includes multiple optimizations and several new features. A separate email containing the login link has been sent to you; we invite you to log in and explore the system;
3. The request to customize the order synchronization time range has been included in our product roadmap. We will carefully evaluate its feasibility and will promptly update you if there are any substantial developments.
We sincerely apologize for any inconvenience this may cause you and your customers, and we thank you for your patience and understanding. We will continue to iterate on our product to provide you with a smoother user experience.
Sincerely,
The 17TRACK Customer Service Team
We've had a great experience with 17TRACK so far. The app is easy to set up, the tracking page looks professional, and the Shopify integration works smoothly. It has significantly improved the post-purchase experience for our customers.
A special thank you to Jay for the excellent support. He was always quick to respond, and very helpful.
Pomoc techniczna
Pomoc techniczną dla aplikacji zapewnia 17TRACK.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Wprowadzenie na rynek
4 styczeń 2021 · Dziennik zmian
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