17TRACK Order Tracking
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
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17TRACK：品牌化訂單追蹤與自動化物流通知。即時更新物流軌跡，減少WISMO類諮詢，以極致的售後體驗降低客訴，促進復購和收入增長
即時物流追蹤，覆蓋全球3100+承運商。系統自動同步運單資訊至PayPal，有效減少糾紛。運單狀態更新時，自動觸發多語言郵件通知，顧客即時掌握物流進度，大幅減少WISMO類問題。輕鬆建立品牌化、多語言訂單查詢頁，嵌入預計送達時間。同時。透過 AI 智能推薦引導二次消費，將查詢頁轉化為高轉化銷售入口。透過引導換貨、退還商店積分，收取退貨手續費挽回損失。一鍵隱藏所有中國相關資訊，非常適合Dropshipping賣家。提供物流數據看板和分析報告，監控運輸狀態，持續優化物流表現。。需要幫助？隨時透過線上聊天或郵件獲得24/7 專業支援。
- 即時訂單追蹤與通知：即時追蹤所有訂單，包括最後一公里配送，運單狀態更新時，同步至PayPal，並觸發自動化郵件通知，消除顧客焦慮
- 個性化品牌查詢頁：一鍵配置品牌運單查詢頁，並顯示預計送達時間，徹底解決“我的訂單在哪”難題
- 隱藏中國發貨資訊：一鍵隱藏所有中國/中文的相關資訊，專為代發貨Dropshipping商家
- 更多功能：ai智能商品推薦，強大物流數據分析，24/7客服支援，無縫整合Klaviyo, Gorgias, Trustpilot, Judge.me等解決方案
- 廣獲同類商店愛用
- 美國商家
語言
英文、 簡體中文、 法文、 德文、 西班牙文、 義大利文、 葡萄牙文 (葡萄牙)、 瑞典文、 荷蘭文、 土耳其文、 芬蘭文、 日文、 韓文、 挪威文、 葡萄牙文 (巴西)、 捷克文、 丹麥文、 繁體中文，以及 俄文
定價
選擇最適合您業務的方案。
免費(包含14天高級功能)
免費
功能
- 每月 50 免費額度
- 支持 3,300 多家運輸商
- 自定義品牌查詢頁麵
- 智能儀表板
- PayPal集成
基礎版
$9 /月
或每年 $86，可省 20% 的費用
功能
- 每月200條查詢額度
- 運輸狀態郵件通知
- 基礎數據分析
- 自定義品牌查詢頁
- 訂單頁麵單號重定向
專家版
$49 /月
或每年 $470，可省 20% 的費用
功能
- 每月1000條查詢額度
- 導出運單
- 產品推薦組件
- 刪除17品牌標識
- 多語言品牌查詢頁
- 預計到達時間（EDD）
- 多語言通知
高階版
$159 /月
或每年 $1,526，可省 20% 的費用
功能
- 每月2000條查詢額度
- 自定義通知規則
- 運輸時間數據分析
- 異常運單數據分析
- 預計到達時間預測和分析
- 拆單訂單通知
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (3,460)
Es gibt keine Möglichkeit PrePaid Credits zu kaufen ohne ein Abo zu haben. Für kleine Shops lohnt sich ein Abo aber nicht, bzw. ist zu teuer, weil man keine 200 credits im Monat benötigt, sondern vielleicht nur 80 oder mal 120.
Zwar bekommt man free Credits, aber in manchen Monaten reicht das nicht und dann kann man keine PrePaid Credits kaufen sondern wird genötigt ein Abo abzuschließen.
Natürlich könnte man sagen "kostet ja nur...", doch bei der Vielzahl von Apps die man so benötigt, sorgt dies alles für eine ständige Erhöhung der Grundkosten für den Shop-Betrieb und macht es immer schwieriger profitabel zu bleiben, wenn man noch Ads bezahlen muss und keine große Margen hat.
Thank you for your honest feedback. We take your concerns seriously and understand that our plan structure may not feel ideal for smaller stores with fluctuating order volumes.
We would like to explain the options we offer from both a short‑term and long‑term perspective:
1. Short‑term: We offer a Free Plan with 50 credits, and there are also onboarding tasks within the app – once completed, you can earn additional free credits. We suggest trying these first to see if the features meet your needs.
2. Long‑term: If the free credits are not enough in a given month (e.g., during an ad campaign), you can purchase a 200-credit monthly plan ($9/month) for that period – with no long‑term commitment, and you can cancel at any time.
We have already shared your feedback with our product team to consider offering even more flexible options (such as smaller credit packs or prepaid models) in the future.
We would appreciate it if you would give us another chance – and we're always here to answer any questions.
Best regards,
The 17TRACK Team
1 star. Their cancellation flow promised a discount if I didn't cancel. I didn't cancel — and the discount never came. Support told me twice someone would follow up in 24–48 hours, and that a manager named Irene was on my case. A month later: zero contact from anyone. Just the same copy-paste apology and "we've escalated this" on loop, in replies that read like scripted bot output. Offering a retention discount you never intend to deliver is bait and switch. Cancelled for good.
Dear User,
We sincerely apologize for the unpleasant experience you encountered. Thank you for taking the time to provide this honest feedback—we understand that the promised discount was not applied on time after you explicitly chose to continue your subscription, causing you distress and inconvenience.
Upon receiving your feedback, we immediately arranged for a Customer Success Manager to email you your exclusive discount code. Please check your inbox (and be sure to check your spam folder as well). If you cannot find the email or have any questions, please reply directly to this email or contact our official customer service channels, and we will prioritize your request immediately.
We have assigned a dedicated representative to follow up with you, and any future inquiries will be addressed promptly. Your feedback has also prompted us to re-evaluate our internal processes—we are currently optimizing our follow-up mechanisms to prevent similar oversights at the source and ensure that every promise is fulfilled proactively and in a timely manner.
Once again, we sincerely apologize and thank you for your patience and understanding.
Sincerely,
The 17TRACK Customer Service Team
I've been using **17TRACK Order Tracking** for my Shopify store, **himpall.com**, and it's been a great experience. The app works smoothly, provides accurate tracking updates, and helps keep my customers informed about their orders.
The support team is excellent and truly appreciates their customers. A special thanks to **Jay**, who was very helpful, professional, and quick to resolve my questions. His support made the experience even better.
I highly recommend this app to any Shopify store owner looking for a reliable order tracking solution.
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