17TRACK Order Tracking‑PaySync

17TRACK Order Tracking‑PaySync

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (3,045)
Developer
17TRACK

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow, Checkout

Pricing

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9 / month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

14-day free trial

Pro

$79 / month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

14-day free trial

Premium

$239 / month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9 / month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

14-day free trial

Pro

$79 / month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

14-day free trial

Premium

$239 / month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3,044)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

April 30, 2024

As someone who is new to the shopify world, I never thought an app like 17Track could be so helpful. The customization ability on top of the great customer support, it truly has allowed me to put more time and effort into working on my business. Thank you 17Track!

RYTZII
United States
About 1 month using the app
Edited April 16, 2024

Okay, so we've been using 17Track for a little while now and while there were a couple of issues, the team did fix them; and quite quickly. The customer service; can at times, misunderstand you due to the language barrier but so far our experience has been rather good. We also love their Green Shipping Protection feature; which is provided by Seel.

WONDERCRAFT LTD
United Kingdom
3 months using the app
17TRACK replied March 26, 2024

Dear friend of WONDERCRAFT

We noticed that you didn't have a nice time while installing our APP, We are deeply sorry for our service did not meet your expectations. and thank you for providing us with your feedback.
We have arranged a customer service manager to follow up all your requests and please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, We will inform you of the progress in resolving the issues encountered while using our APP via email.

We strive to provide prompt and efficient service to all of our customers, and we regret that we have fallen short of this standard in your case. Please accept our sincerest apologies again for any inconvenience this may have caused.

Looking forward to your response!

Best Regards
17TRACK Team

May 1, 2024

I don't say this often but when i do i mean it. 17Track is super valuable and has been one of my best tools starting out. They offer an incredibly comprehensive page for all users. They support team is always available far any concern but none ever arise because of how well the app was designed. I completely and full heartedly recommend this great addition to your store to any up incoming e-commer.

The Golden Heart
United States
25 days using the app

Support

17TRACK can answer any questions you have about 17TRACK Order Tracking‑PaySync.

Developer

17TRACK

Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN

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