17TRACK Order Tracking
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Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
January 4, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify FlowGlobal Order Tracking to reduce support requests, improve shopper experience, & upsell new products.
Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.
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Global Tracking. Track your international & domestic packages together.
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Customized tracking page. Let buyers lookup orders on your site.
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Triggered Email. Let customers know as soon as their order status changes.
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Buyer Protection. Allow customers to protect orders against loss, damage, delay.
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Gain insights in a glance to shipment delivery and exception performance.
Pricing
14-day free trial14-day free trial
Free
- 50 shipments
- Shopify shipping status and native emails
- Shopify tracking page
- Email notifications
- Collection platform auto-sync
Basic
$9/month
or $86/year and save 20%
$0.05 per extra shipment above 100
- 100 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emai
Pro
$79/month
or $758/year and save 20%
$0.05 per extra shipment above 2000
- 2000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
Premium
$239/month
or $2,294/year and save 20%
$0.08 per extra shipment above 3000
- 3000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
Free
- 50 shipments
- Shopify shipping status and native emails
- Shopify tracking page
- Email notifications
- Collection platform auto-sync
Basic
$9/month
or $86/year and save 20%
$0.05 per extra shipment above 100
- 100 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emai
Pro
$79/month
or $758/year and save 20%
$0.05 per extra shipment above 2000
- 2000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
Premium
$239/month
or $2,294/year and save 20%
$0.08 per extra shipment above 3000
- 3000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2,103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its comprehensive order tracking system, supporting numerous global carriers and real-time updates. It's praised for enhancing customer experience with timely shipment notifications and direct tracking from the store. The app's multi-language support and compatibility with various devices cater to a wide audience. Its seamless integration with PayPal and customization options are also highly valued. The support team is noted for their prompt and helpful responses. The app's free plan is suitable for small stores, with paid options for larger businesses.
17 Track is definitely a huge help for our website, customers can easily check the status of their order with their own order number or tracking number by using it, which greatly ensures the service during the shipping process.
17TRACK has been a tremendous asset to my website, significantly reducing customer emails. I am particularly impressed with its exceptional editing and brand customization features. This app streamlines order tracking, and the optional Green Shipping upgrade substantially boosts conversion rates. The email setup is a standout feature, allowing me to direct shipping emails to my 17TRACK tracking page instead of the carriers. Overall, 17TRACK is a highly satisfying and budget-friendly application that has transformed my store. It offers a comprehensive global order tracking solution, making order management easier and providing valuable analytics to monitor order statuses. I wholeheartedly recommend this app!
17TRACK is a must have. Everyone in ecommerce knows how frustating paypal can be with money holds, but this app makes it really easy to get your money back by sending accurate tracking details to paypal.
I love how this app allows your customers to track their orders too. It saved me a lot of stress from answering emails
About this app
Launched
January 4, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify FlowBuilt by 17TRACK
About 17TRACK
4.9 average rating
3 years building apps for the Shopify App Store
Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN
Support
Send a message+86 19926413620
intl@17track.net
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