17TRACK Order Tracking

Name: 17TRACK Order Tracking
Brand: 17TRACK
Rating: 4.9 (3089 reviews)

Pricing: Free plan available
Rating: 4.9 (3,089)
Developer: 17TRACK

View demo store

Automate order tracking and returns management to reduce costs, retain more revenue

Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

Branded tracking page with EDD—track orders on your site, reduce WISMO calls.
Automate returns to retain revenue, and enjoy 24/7 support.
Real-time email updates reduce WISMO and boost trust.
Hide Chinese origin details for dropshipping.
Track last-mile delivery and sync shipping info to PayPal.

Popular with stores like yours: Based in United States

Languages

English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Brazil), Czech, and Danish

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
PayPal
Klaviyo
Omnisend
Loox
Trustpilot
Judge.me

Pricing

Free

50 shipments per month
5 free returns per month
Access 2,800+ carriers
Branded tracking page
PayPal integration
Dropshipping mode
Custom shipment alert
Includes a 14-day Premium trial

Basic

$9 / month

or $86/year and save 20%

200 shipments per month
10 free returns per month
Customize tracking page
Worry-Free Purchase
Tracking number redirection
Shopify shipping status and emails
Email notifications
Basic analytics

Pro

$49 / month

or $470/year and save 20%

1000 shipments per month
50 free returns per month
Seller notifications
Shipments export
Multilingual email notification
Remove 17TRACK branding
Multilingual tracking pages
Estimated Delivery Date (EDD)

Premium

$159 / month

or $1,526/year and save 20%

2000 shipments per month
100 free returns per month
Customize email triggers
Transit time analysis
On-time delivery analysis
Exception orders analysis
Split order email notifications

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3,089)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
2.9K
3% of ratings are 4 stars
103
0% of ratings are 3 stars
15
0% of ratings are 2 stars
3
1% of ratings are 1 stars
21

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries about order statuses, enhancing customer satisfaction with real-time tracking updates directly on their websites. It features automated notifications and a branded tracking page, supports multiple suppliers and dropshipping, and integrates seamlessly with Shopify. The interface is user-friendly, and the support team is responsive, ensuring a smooth setup and reliable performance.

January 4, 2026

When the app works it's great. Unfortuantley 75% of the time the app is reporting incorrect or nothing at all final mile updates to our customers and is causing confusion a lot of extra emails and phone calls for our business.

Happy Endings

Canada

4 months using the app

17TRACK replied January 7, 2026

Dear Customer,

Thank you for bringing the issue regarding last-mile tracking information display to our attention. We sincerely apologize for any inconvenience caused by inaccuracies in the tracking updates. Our technical team has already taken steps to optimize the system accordingly.

Our team has now fully resolved the display issue. The tracking page will accurately show both the initial carrier and the last-mile carrier information along with their corresponding tracking numbers. Additionally, the system notification issue regarding last-mile carrier details has been resolved.

We deeply regret any additional support burden this has placed on your team. With the implementation of these fixes, you and your customers will now enjoy consistent and stable tracking visibility throughout the entire delivery process.

We will continue to optimize system performance and maintain ongoing monitoring. If you have any further questions, our support team is always available to assist you.

Thank you for your valuable feedback, which helps us continuously improve. We value our partnership with you and are committed to providing you with reliable service.

Sincerely,
The 17TRACK Team

January 7, 2026

The customer service was very helpful with answering questions I had about tracking issues. They were committed to finding an answer for me when they couldn't figure it out right away and reached back with an answer. The app is also great and affordable.

TurboVac

United States

About 1 month using the app

December 24, 2025

Game changer. I was tracking manually before and had no visibility. Now I have all info in one place, I can see where deliveries fail and fix them before they become a problem.
Plus, my customers can track their orders on my website which I was doing manually 1000 times a day.
Really, it's great.

Lishon

Israel

17 days using the app