17TRACK Order Tracking

17TRACK Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (3,593)
Developer
17TRACK

Automated order tracking, reduce WISMO tickets, enhance brand experiences

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow, Checkout, PayPal, Klaviyo, Omnisend, Loox, Trustpilot, Judge.me

Tracking

Branded tracking page, Order lookup page, Real-time tracking, Custom tracking link, Translation, Estimated delivery date, Global tracking, Dashboards, Order export, Multi-carrier, API, Analytics, Carrier masking

Notifications

Email, Real-time notifications, Translation, Custom notifications, Automation

Labels and packaging

Shipping insurance, Order sync, Multi-language

Managing shipments

Order sync, Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

Free

Free

  • 50 shipments per month
  • Access 2,500+ carriers
  • Auto-sync shipments
  • Branded tracking page
  • Smart dashboard
  • Payment platform sync

Basic

$9 / month

or $86/year and save 20%

$0.05 per extra shipment

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emails

14-day free trial

Pro

$49 / month

or $470/year and save 20%

$0.05 per extra shipment

  • 1000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

14-day free trial

Premium

$159 / month

or $1,526/year and save 20%

$0.08 per extra shipment

  • 2000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3,593)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and payment systems, notably enhancing order management. It is praised for its user-friendly interface and real-time tracking updates, which improve customer satisfaction by keeping them informed about their orders. The app also features responsive customer support and automation tools like automated tracking notifications that reduce manual tasks. It supports a wide range of carriers and offers extensive tracking for both domestic and international shipments. Customization options allow alignment with store branding, and a free plan caters to new or small businesses, making it a valuable tool for improving shipment management and the overall shopping experience.

September 1, 2024

Alles ist gut. Der technische Support kommt sehr zeitnah.

LesDiy
China
Almost 4 years using the app
September 6, 2024

user friendly!

CuddlesMeow
United States
Over 2 years using the app
17TRACK replied September 9, 2024

Dear Friends of CuddlesMeow,

Thank you for taking your valuable time to feedback,We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.
We take customer feedback very seriously, if so, please feel free to contact us on Live Chat.

If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Your voice matters to us, we hear, we cherish, we solve.

have a nice days.
Best Regards.

17TRACK Team

August 27, 2024

Good app!!!

Thebestshop
China
Over 2 years using the app

Support

17TRACK can answer any questions you have about 17TRACK Order Tracking.

Developer

17TRACK

Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN

Launched

January 4, 2021 · Changelog

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