17TRACK Tracking & Returns
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Automate order tracking and returns management to reduce costs, retain more revenue
Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.
- Branded tracking page featuring EDD to track orders directly on your site.
- Automate returns to retain revenue, and enjoy 24/7 support.
- Real-time email updates reduce WISMO and boost trust.
- Hide Chinese origin details for dropshipping.
- Track last-mile delivery and sync shipping info to PayPal.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Works with
- Checkout
- Customer accounts
- Shopify Flow
- PayPal
- Klaviyo
- Omnisend
- Loox
- Trustpilot
- Judge.me
Categories
Return options
Pricing
Free
Free
- 50 shipments per month
- 5 free returns per month
- Access 2,600+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
Basic
$9 / month
or $86/year and save 20%
- 200 shipments per month
- 10 free returns per month
- Customize tracking page
- Worry-Free Purchase
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
14-day free trial
Pro
$49 / month
or $470/year and save 20%
- 1000 shipments per month
- 50 free returns per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
14-day free trial
Premium
$159 / month
or $1,526/year and save 20%
- 2000 shipments per month
- 100 free returns per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4,984)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its real-time, accurate tracking updates and its ability to manage multiple carriers, enhancing transparency and reliability. It's user-friendly and supports up to 50 orders monthly on a free plan, making it ideal for startups and small businesses. Features like a customizable tracking page and batch tracking save time and improve customer experience. Reviewers also praise the responsive customer support and seamless Shopify integration.
Very happy with this app! It’s super fast, reliable, and easy to use. I can track all my orders in one place without any issues. Highly recommend it to anyone who needs a smooth tracking experience!
Excellent Support from Denver – Everything Works Perfectly Now!
I was having some issues integrating 17TRACK with my Shopify store, but Denver from the support team was incredibly helpful. He was patient, knowledgeable, and guided me through the process step by step. Thanks to his support, everything is now running smoothly and exactly as it should. Big thanks to Denver and the 17TRACK team for the outstanding service!
Great app and really helpful support! The tracking works well and is easy to use. Emily was super quick to reply and helped us with all our questions. If you need a tracking app that works and has great support, this is a good choice!
Support
App support provided by 17TRACK.
Get supportResources
Launched
January 4, 2021 · Changelog
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