17TRACK Order Tracking
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Automated order tracking, reduce WISMO tickets, enhance brand experiences
Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Gain insights in a glance to shipment delivery and exception performance.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Works with
Shopify Flow, Checkout, PayPal, Klaviyo, Omnisend, Loox, Trustpilot, Judge.meCategories
Tracking
Notifications
Labels and packaging
Managing shipments
Pricing
Free
Free
- 50 shipments per month
- Access 2,500+ carriers
- Auto-sync shipments
- Branded tracking page
- Smart dashboard
- Payment platform sync
Basic
$9 / month
or $86/year and save 20%
$0.05 per extra shipment
- 100 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emails
14-day free trial
Pro
$49 / month
or $470/year and save 20%
$0.05 per extra shipment
- 1000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$159 / month
or $1,526/year and save 20%
$0.08 per extra shipment
- 2000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless integration with Shopify and payment systems, notably enhancing order management. It is praised for its user-friendly interface and real-time tracking updates, which improve customer satisfaction by keeping them informed about their orders. The app also features responsive customer support and automation tools like automated tracking notifications that reduce manual tasks. It supports a wide range of carriers and offers extensive tracking for both domestic and international shipments. Customization options allow alignment with store branding, and a free plan caters to new or small businesses, making it a valuable tool for improving shipment management and the overall shopping experience.
Alles ist gut. Der technische Support kommt sehr zeitnah.
user friendly!
Dear Friends of CuddlesMeow,
Thank you for taking your valuable time to feedback，We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.
We take customer feedback very seriously, if so, please feel free to contact us on Live Chat.
If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Your voice matters to us, we hear, we cherish, we solve.
have a nice days.
Best Regards.
17TRACK Team
Good app!!!
Support
17TRACK can answer any questions you have about 17TRACK Order Tracking.
Resources
Launched
January 4, 2021 · Changelog
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