Avaliações (18)

Classificação geral
4,5
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
20 de setembro de 2023

Pathetic app, installed the application and my whole website theme got messed

Grest
Índia
Aproximadamente 20 horas usando o app
miniOrange deixou uma resposta 29 de setembro de 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

8 de novembro de 2023

opt widget not showing on login page or also messed up with theme.

Sotbella
Índia
Aproximadamente 14 horas usando o app
miniOrange deixou uma resposta 20 de novembro de 2023

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange