整体评分
3.8
每个评分等级的数量
  • 58% 的评分是 5 星
  • 17% 的评分是 4 星
  • 8% 的评分是 3 星
  • 0% 的评分是 2 星
  • 17% 的评分是 1 星
2024年3月20日

There were some hiccups along the way while setting up the application but the support team was very accommodating in helping us resolve the issues encountered. The app does what it promises to do and the team behind it is very supporting in figuring out the best kind of plan suited for your operational needs.

Power Mac Center (Test)
菲律宾
22天 人在使用应用
2024年1月25日

Great support, fulfilled our use case perfectly

Part1
印度
8天 人在使用应用
2024年1月9日

Good Sercive and also good support any time from Sunny

Moomaya
印度
1天 人在使用应用
2023年11月8日

opt widget not showing on login page or also messed up with theme.

Sotbella
印度
大约14小时 人在使用应用
miniOrange已回复 2023年11月20日

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

2023年7月11日

We have had exceptional customer service from the miniOrange team and have even utilized their designers to create some customizations with their app. We have a number of security plug-ins on our site and the miniOrange team has worked with us to make certain that everything is working together on the back end. Highly recommend!

Wonder of Learning by the Goddard School
美国
大约1个月 人在使用应用
2023年9月20日

Pathetic app, installed the application and my whole website theme got messed

Grest
印度
大约20小时 人在使用应用
miniOrange已回复 2023年9月29日

Hello there,

We apologize for the inconvenience you experienced after installing our application, and we deeply regret that it led to issues with your website theme.

We take user feedback seriously, and we understand how frustrating it can be when things don't go as expected.

There might be some jQuery conflicts between your Shopify theme and our application which may have caused the issues in your theme.

We tried to reach you out over email but unfortunately did not receive a response.
If you're willing to give our application another chance, we'd be more than happy to provide you with dedicated support to ensure the application is in place and functioning smoothly.

Please feel free to reach out to ecommercesupport@xecurify.com, and we'll do our best to assist you promptly.

Once again, we apologize for any inconvenience this has caused you, and we value your feedback as it helps us improve our product.

Thank you for your understanding!

Sincerely,
Team miniOrange

2022年3月8日

The team enabled the OTP feature for my store. simple and easy. Great customer support, Thank you team.

Sindebaad
沙特阿拉伯
大约1年 人在使用应用
2022年4月27日

the team is supportive in understanding the request and delivering the result within the expectation.

Dermalogica Staff Portal
马来西亚
8个月 人在使用应用
2022年3月9日

Great support and a great team. Personally would love to recommend Isha. She is very considerate, quick for responses, and fixes

WeGotWe UAE
阿拉伯联合酋长国
5个月 人在使用应用
编辑时间:2022年8月4日

We used this app that help us to recover customers who are not comfortable logging in using a mail/pwd and this app provided them the OTP. The most important thing was during a very long process the dedicated support on customizations that Isha and the miniOrange team give us.

moradomex
哥伦比亚
11个月 人在使用应用