Recenzje (6)

Ogólna ocena
1,5
Liczba recenzji z daną oceną
  • 33% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 17% ocen to oceny z 2 gwiazdkami
  • 50% ocen to oceny z 1 gwiazdkami
13 październik 2023

It passed exactly a week of my website without payment, when people try to checkout it shows empty cart.
I contact their support everyday and you keep my delaying my issue.
-3 days in a row i was contacting with your support and all they did was telling me repeat this steps everything will be okay and i did the same that they were telling me from the very first time, all answers i received it was try this try that, just waste of time and i had to make screen recording of the issue happened to me and than they said okay your case its forwarded to compliance team which i don't had answer 2 days, i wrote direct email to them they said we are the not the team who should contact contact the support again or support plus, i contacted them and they tell me your website doesn't work (which is 100% false, they are just delaying my issue my website is hosted on shopify is 24/7 up) i immiadetelly replied to them with screenshot that is working, and they ask me if i have made some country forbidden (none country is forbidden at my website).
I sent 11 order on trust to my clients, with delayed payment(they should pay to me when the cart will start to work, i don't know if everybody gonna pay to me).

RoyalDTF
Macedonia Północna
2 miesiące korzystania z aplikacji
2 październik 2023

jcb master card visa does not work although it says it should please contact me and help me solve this problem

UBERALLEN
Turcja
Około 2 miesiące korzystania z aplikacji
9 lipiec 2022

2Checkout ruined our customers experience, it confuses them, it redirects them and we lost many orders from this. And as another user said: When using the 2CO convert plus gateway to checkout, VISA/Mastercards are not supported. This is unacceptable since VISA/Mastercards combined have more than 80% market share. And there is not a single document in the knowledge center mentioning this.

iCoonShop
Grecja
5 dni korzystania z aplikacji