Avis (24)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
22 novembre 2024

Overall, a really great and seamless experience and relationship!! We have been partnered with them for over 2 years.

We first began the relationship with 99minds when we were on Square POS and needed their gift card functionality to talk to our BigCommerce website.

We have now moved POS and website to Shopify and we have added their loyalty to our customer flow!

Everytime we needed help or had questions they never hesitated to get on a zoom call, most times in less than 24 hours time frame to assist us!

I 100% recommend 99minds! Excellent customer service and great pricing.

Nourish
États-Unis
Environ 2 mois d’utilisation de l’application
99Minds Inc a répondu 24 novembre 2024

Thank you Soshanna and Nourish Team for the 2 years partnership and counting.

12 novembre 2024

Seamless Transition & Exceptional Support!

We recently transitioned from Square and BigCommerce to Shopify Plus for our business, the Maui Pineapple Store, and incorporating 99minds Gift Card for POS and online was a game-changer for us! The app made it easy to transition and set up our gift card program that resonates with our customers - easy to use. We especially appreciated how intuitive the setup was, saving us time and minimizing any downtime in our transition.

The 99minds team went above and beyond in providing support—they were always quick to respond and eager to help with any questions we had. Their guidance ensured that the gift card system was customized perfectly for our store’s needs.

If you're looking for a robust, user-friendly solution to handle gift cards in Shopify, I highly recommend 99minds. It's a perfect fit for any business focused on customer engagement and rewards. We are going to be working with them on a customized loyalty program in 2025 (once we get through the holidays). Mahalo 99minds!

Maui Pineapple Store
États-Unis
20 jours d’utilisation de l’application
99Minds Inc a répondu 14 novembre 2024

Thank you Maui Pineapple Store. Appreciate your business

14 novembre 2024

99minds provides excellent support and offers great customization options – a real advantage! The team is always friendly and responsive, genuinely caring about customer needs. I especially appreciate the regular video calls, where questions are quickly addressed and tailored solutions are discussed. If you value personal service and flexible adjustments, 99minds is the perfect choice.

Weinhaus Otto Paus
Allemagne
Environ un mois d’utilisation de l’application
20 août 2024

The team at 99minds offers personalized and time sensitive assistance with their application. We were reccommended to them by our POS API team and a group of Web Developers which is always a great sign. Customizing your offerings is easy and the application is easy to get a hang of after they take the time to walk you through its installation.
Grateful to have found such a helpful and straightforward group to work with. Looking forward to the holiday season and offering our clients this gift card option that works on Heartland Retail and Shopify!

Garbarini
États-Unis
4 mois d’utilisation de l’application
99Minds Inc a répondu 21 août 2024

Thank you very much for the Opportunity.

22 novembre 2024

We are using the app to power GWP gift card. It's great to know that they are supporting both Shopify and Bigcommerce (another brand we have) -- it comes in handy that we don't have to learn how it works. We can also set the gift card trigger flow directly from the app which gives much flexibility.

Piloti
États-Unis
10 jours d’utilisation de l’application
99Minds Inc a répondu 24 novembre 2024

Thank you Resphi and Podium brands group Team for the partnership and opportunity

7 octobre 2024

We work with two platforms: Lightspeed and Shopify and we needed a solution for our Gift Card system. Everything has to be compatible and work with our online store and retail POS. 99mind helped us out! They are very friendly and answered all of our questions. Very happy with this integration!

Mini Butik
Belgique
5 jours d’utilisation de l’application
99Minds Inc a répondu 10 octobre 2024

Thank you very much! Sigrid

12 juin 2024

We switched to 99minds after our loyalty program would not sync with our in-store POS platform and Shopify. As a result we were running two separate loyalty programs and it was a huge headache. Our in-store gift cards and digital gift cards were not compatible as well so we needed an option.

Since switching, our systems now work together perfectly and our loyalty program has never been easier. Customer service is always willing to help with any questions you may have. 99 minds is also very on top of the latest features and will listen to your needs/wants and do their best to implement them.

We've been using this program for several months and are very happy with the switch.

Nora Gray
États-Unis
11 mois d’utilisation de l’application
99Minds Inc a répondu 14 juin 2024

Thank you very much for your review.I am glad that our omnichannel solution is work for your online and in-store gift card and loyalty program.

19 juin 2024

we were looking for an omni channel gift card solution for our point of sale system and ecommerce platform and they had it! They are very responsive to your needs and will get back to you very promptly. we are in the beginning stages of using this company having installed their app within the past two weeks but have been very satisfied thus far.

Splash of Pink - Your Lilly Pulitzer Store
États-Unis
16 jours d’utilisation de l’application
99Minds Inc a répondu 20 juin 2024

Thank you very much Marc. Appreciate your feedback.

27 juin 2024

Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.

Head Over Heels Boutique
États-Unis
24 jours d’utilisation de l’application
99Minds Inc a répondu 28 juin 2024

Thank you very much!

18 décembre 2023

If you're considering 99minds for your Gift Card and Loyalty needs, look no further! It is a true pleasure to work with a company that is so eager to make things easy for their clients. Anytime we have had an issue, they are so quick to respond and troubleshoot, and creatively resolve your issue or needs. Not to mention they are friendly and professional. They act as a partner to your brand, which is HUGE! You can't buy integrity like that. Our business operates as a subscription platform using Recharge, which doesn't allow giftcards to be used in the way we would like (that's not limited to 99minds, it's all gift cards). The 99minds team, without us asking, is actively trying to figure out how to solve our Gift Card accessibility needs with Recharge. They are really going the extra mile! And based on some of the ideas, I really hope Recharge gives them the support they need (not to mention, it would HELP Recharge to have a way to apply giftcards). In summary, there are many companies that act like they listen to you, but brush you off and say it can't be done. 99minds is the complete opposite of that - they are kind, motivated, and willing to help your customer experience because THEY CARE!

Thanks for all you do, 99minds!

Gardencup
États-Unis
8 mois d’utilisation de l’application
99Minds Inc a répondu 19 décembre 2023

Your kind words about our team being kind, motivated, and caring mean a lot to us. We take pride in actively listening to our clients and striving to exceed their expectations. Rest assured, we will continue to work hard to maintain the level of service that you have come to expect from 99minds.
WE LOVE OUR CUSTOMERS!!