리뷰 (27)

전체 평점
4.8
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 12월 8일

99mind's comprehensive gift card solution automates and streamlines our entire gift card management process with Runit Point of Sales (POS), saving us time and resources. We can effortlessly sell, track, and redeem physical and digital gift cards, giving us complete control over our gift card programs. Our customers enjoy a seamless experience with easy balance checks and omnichannel redemption options in-store and online.

#1 Ranked New Mexico Salsa & Chile Powder | Made in New Mexico
미국
앱 사용 기간 대략 1년
답글 99Minds Inc개 2023년 12월 10일

Appreciate your feedback.

2023년 10월 4일

99minds has revolutionized the way I manage my customer loyalty program. This app, available on the Shopify App Store, offers various features that make rewarding and retaining customers easy. The user-friendly interface and robust customization options allow me to tailor loyalty programs to fit my business needs. I can create personalized rewards, offer discounts, and track customer engagement effortlessly. The analytics and reporting tools provide valuable insights into customer behavior, enabling me to make data-driven decisions to grow my business. 99minds has significantly improved customer retention, and I highly recommend it to fellow merchants looking to enhance their customer loyalty strategies.

In conclusion, the combination of 99minds, Hyperspace on Gift Card, and Heartland Point of Sale within the Shopify ecosystem has been a game-changer for my business. These tools have not only improved customer loyalty and engagement but also enhanced the efficiency of my operations. I highly recommend these solutions to fellow merchants looking to elevate their e-commerce and retail businesses.

The 99minds team was very helpful through out the transition process.They were very hands on and proactive ensuring all processes worked seamlessly across all platforms.

nk boutique baton rouge
미국
앱 사용 기간 대략 1년
답글 99Minds Inc개 2023년 10월 10일

Thank you very much Olivia. We appreciate your business. Your feedback motivate us do to better for our merchants.

2023년 11월 13일

We have been extremely happy with 99minds. We are using the gift card and loyalty program. For anyone using Heartland + Shopify and or Hyperspace this is the best way to integrate loyalty and gift cards to your business and take your customer satisfaction to the next level. Having the ability to utilize in-store and online gift cards and Loyalty that sync between Heartland and Shopify without spending a small fortune is a game changer. Pravin, Ankita and the whole team there have been wonderful to work with. I wish I knew about this set up years ago. Also, check out Hyperspace while you're at it if you need to sync inventory between Heartland and your ecom store. Another game changer.

Las Olas
미국
앱 사용 기간 9개월
답글 99Minds Inc개 2023년 11월 14일

Thank you for your review team Las Olas. Appreciate your feedback.

2023년 12월 18일

If you're considering 99minds for your Gift Card and Loyalty needs, look no further! It is a true pleasure to work with a company that is so eager to make things easy for their clients. Anytime we have had an issue, they are so quick to respond and troubleshoot, and creatively resolve your issue or needs. Not to mention they are friendly and professional. They act as a partner to your brand, which is HUGE! You can't buy integrity like that. Our business operates as a subscription platform using Recharge, which doesn't allow giftcards to be used in the way we would like (that's not limited to 99minds, it's all gift cards). The 99minds team, without us asking, is actively trying to figure out how to solve our Gift Card accessibility needs with Recharge. They are really going the extra mile! And based on some of the ideas, I really hope Recharge gives them the support they need (not to mention, it would HELP Recharge to have a way to apply giftcards). In summary, there are many companies that act like they listen to you, but brush you off and say it can't be done. 99minds is the complete opposite of that - they are kind, motivated, and willing to help your customer experience because THEY CARE!

Thanks for all you do, 99minds!

Gardencup
미국
앱 사용 기간 8개월
답글 99Minds Inc개 2023년 12월 19일

Your kind words about our team being kind, motivated, and caring mean a lot to us. We take pride in actively listening to our clients and striving to exceed their expectations. Rest assured, we will continue to work hard to maintain the level of service that you have come to expect from 99minds.
WE LOVE OUR CUSTOMERS!!

2023년 12월 13일

99minds solves so many retailer problems, it's like you're getting five apps for the price of one! The loyalty program, coupons, and giftcards all integrate seamlessly with Shopify AND my brick and mortar point of sale system, Heartland Retail. (If you've ever dealt with customer confusion regarding in-store vs. online giftcards, points, or coupons, you know what an actual MIRACLE this is!) I was also able to work directly with the company's CEO, Pravin (who is AWESOME) to create a customized, tiered loyalty program, that engages new shoppers, while also rewarding my best customers. Whether via text message, email, or Zoom, Pravin is always available to help troubleshoot and answer all my questions--you can't ask for better customer service!

Install this app, immediately! You won't regret it!

Calico
미국
앱 사용 기간 7개월
답글 99Minds Inc개 2023년 12월 15일

Thank you Elissa for your feedback and we appreciate it. It motivate us to do better.

2023년 8월 30일

Seamlessly integrating with our store on Shopify and Runit POS, the platform offers a plethora of features designed to create a seamless and rewarding customer experience. One of the standout features that sets 99minds apart is its incorporation of a versatile physical and digital gift card framework, which greatly contributes to the platform's effectiveness and appeal.

ASPHALT
미국
앱 사용 기간 6개월
답글 99Minds Inc개 2023년 8월 31일

Thank you very much for sharing your experience on Physical and Digital Gift Card program. Appreciate your business.

2023년 9월 26일

99minds worked hard on getting us all the things we wanted for our business infrastructure and keeping our customers needs top priority. Their loyalty and rewards platform has streamlined the way we engage with our customers. Setting up our customized loyalty program was a breeze with their user-friendly interface. We were able to design a program that aligns perfectly with our brand and customer preferences.
The rewards structure offered by 99minds has significantly boosted customer engagement and repeat purchases. Watching our customers progress through the tiers and unlock exciting rewards has been exciting to see.
They took on the challenge to help us integrate our eCommerce store and Heartland retail POS, Hyperspacehq ,the platform's mobile-friendly reward widget design ensures that our customers can easily participate and track their rewards on any device. We migrated our existing loyalty program with 50,000 plus customer records.
What truly sets 99minds apart is their exceptional support. Their team has been responsive, and dedicated to ensuring our program's success.

jb and me
미국
앱 사용 기간 4개월
답글 99Minds Inc개 2023년 9월 27일

Thank you for your support and motivation.Our mission is customer first and we love our customers.

2023년 11월 21일

I recently had the pleasure of working with the team at 99minds during our transition from WooCommerce to Shopify, and I must say, the customer service was outstanding. The team's expertise and professionalism made what could have been a complex process, incredibly smooth and hassle-free. They provided end-to-end support, ensuring that our gift card system was seamlessly integrated into our new Shopify platform. Their responsive and customer-centric approach made all the difference. Thank you, 99minds!

Jaxen Grey
미국
앱 사용 기간 4개월
답글 99Minds Inc개 2023년 11월 22일

Thank you very much Jaxen Grey Team for your feedback.

2024년 6월 27일

Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.

Head Over Heels Boutique
미국
앱 사용 기간 24일
답글 99Minds Inc개 2024년 6월 28일

Thank you very much!

2023년 11월 10일

Thank you for your help and your time! 99minds has great customer service and now we understand better the software.

Indigo Bay
캐나다
앱 사용 기간 3개월
답글 99Minds Inc개 2023년 11월 11일

Thank you very much Indigo Bay team. Appreciate your feedback.