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99minds worked hard on getting us all the things we wanted for our business infrastructure and keeping our customers needs top priority. Their loyalty and rewards platform has streamlined the way we engage with our customers. Setting up our customized loyalty program was a breeze with their user-friendly interface. We were able to design a program that aligns perfectly with our brand and customer preferences.
The rewards structure offered by 99minds has significantly boosted customer engagement and repeat purchases. Watching our customers progress through the tiers and unlock exciting rewards has been exciting to see.
They took on the challenge to help us integrate our eCommerce store and Heartland retail POS, Hyperspacehq ,the platform's mobile-friendly reward widget design ensures that our customers can easily participate and track their rewards on any device. We migrated our existing loyalty program with 50,000 plus customer records.
What truly sets 99minds apart is their exceptional support. Their team has been responsive, and dedicated to ensuring our program's success.
Thank you for your support and motivation.Our mission is customer first and we love our customers.
I recently had the pleasure of working with the team at 99minds during our transition from WooCommerce to Shopify, and I must say, the customer service was outstanding. The team's expertise and professionalism made what could have been a complex process, incredibly smooth and hassle-free. They provided end-to-end support, ensuring that our gift card system was seamlessly integrated into our new Shopify platform. Their responsive and customer-centric approach made all the difference. Thank you, 99minds!
Thank you very much Jaxen Grey Team for your feedback.
Thank you for your help and your time! 99minds has great customer service and now we understand better the software.
Thank you very much Indigo Bay team. Appreciate your feedback.