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I so wish I could give this app a 10 star review! Not only does the app do exactly what I want in terms of offering loyalty points for my customers, provide in store and online gift card purchasing options, user-friendly for our staff members, provide customer marketing but the customer service is second to none.
Ankita and Pravin have gone out of their way to make sure I understand the 99Minds app and that I use the app the best way for my business.
I am not super tech savvy and both of these individuals have shown exteme patience with me in getting the app installed and up and running. Thier response time to emails is super fast. They not only offer solutions but they help implement the solutions in a timely manner.
If you are not using 99minds I would highly recommend you consider changing that asap. Some of the best customer service I have recieved in years!
Hello Iva and Tassels Team,
We appreciate your support and feedback.It help us to improvise and motivate us to do better.
99mind's comprehensive gift card solution automates and streamlines our entire gift card management process with Runit Point of Sales (POS), saving us time and resources. We can effortlessly sell, track, and redeem physical and digital gift cards, giving us complete control over our gift card programs. Our customers enjoy a seamless experience with easy balance checks and omnichannel redemption options in-store and online.
Appreciate your feedback.
Unfortunately I downloaded this app and I regret this mistake, I can only advise against it, there is no way to delete your data and the customer service promises to get back to you but nobody gets back to you. For me this site is spam and I advise everyone not to download it.
Hello Yuli,
I am sorry but we tried helping you with your request on integration with ConnectPOS and multi-currency as per your requirements.
We have chatted and responded to your ticket in a timely fashion. As per our record, we also deleted your account as per data compliance policy.
If required, we can furnish all the conversation.
Regards,
99minds Team
Powerful software and kind customer service.
Thank you very much for your feedback, Bfearless at Home team
Great customer service and product! 99Minds is a great way to get gift cards to your customers both online and in person.
Thank you very much Gigi for your feedback.
This is a very easy to use product and the customer service is top notch.
Very easy and so nice to work with! The customer service is 5 stars and they are so flexible to fit the needs of your company.
Thank you very much!We are always excited to help our customer.
99minds has revolutionized the way I manage my customer loyalty program. This app, available on the Shopify App Store, offers various features that make rewarding and retaining customers easy. The user-friendly interface and robust customization options allow me to tailor loyalty programs to fit my business needs. I can create personalized rewards, offer discounts, and track customer engagement effortlessly. The analytics and reporting tools provide valuable insights into customer behavior, enabling me to make data-driven decisions to grow my business. 99minds has significantly improved customer retention, and I highly recommend it to fellow merchants looking to enhance their customer loyalty strategies.
In conclusion, the combination of 99minds, Hyperspace on Gift Card, and Heartland Point of Sale within the Shopify ecosystem has been a game-changer for my business. These tools have not only improved customer loyalty and engagement but also enhanced the efficiency of my operations. I highly recommend these solutions to fellow merchants looking to elevate their e-commerce and retail businesses.
The 99minds team was very helpful through out the transition process.They were very hands on and proactive ensuring all processes worked seamlessly across all platforms.
Thank you very much Olivia. We appreciate your business. Your feedback motivate us do to better for our merchants.
We have been extremely happy with 99minds. We are using the gift card and loyalty program. For anyone using Heartland + Shopify and or Hyperspace this is the best way to integrate loyalty and gift cards to your business and take your customer satisfaction to the next level. Having the ability to utilize in-store and online gift cards and Loyalty that sync between Heartland and Shopify without spending a small fortune is a game changer. Pravin, Ankita and the whole team there have been wonderful to work with. I wish I knew about this set up years ago. Also, check out Hyperspace while you're at it if you need to sync inventory between Heartland and your ecom store. Another game changer.
Thank you for your review team Las Olas. Appreciate your feedback.
Seamlessly integrating with our store on Shopify and Runit POS, the platform offers a plethora of features designed to create a seamless and rewarding customer experience. One of the standout features that sets 99minds apart is its incorporation of a versatile physical and digital gift card framework, which greatly contributes to the platform's effectiveness and appeal.
Thank you very much for sharing your experience on Physical and Digital Gift Card program. Appreciate your business.