Avaliações (27)

Classificação geral
4,8
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
26 de setembro de 2023

99minds worked hard on getting us all the things we wanted for our business infrastructure and keeping our customers needs top priority. Their loyalty and rewards platform has streamlined the way we engage with our customers. Setting up our customized loyalty program was a breeze with their user-friendly interface. We were able to design a program that aligns perfectly with our brand and customer preferences.
The rewards structure offered by 99minds has significantly boosted customer engagement and repeat purchases. Watching our customers progress through the tiers and unlock exciting rewards has been exciting to see.
They took on the challenge to help us integrate our eCommerce store and Heartland retail POS, Hyperspacehq ,the platform's mobile-friendly reward widget design ensures that our customers can easily participate and track their rewards on any device. We migrated our existing loyalty program with 50,000 plus customer records.
What truly sets 99minds apart is their exceptional support. Their team has been responsive, and dedicated to ensuring our program's success.

jb and me
Estados Unidos
4 meses usando o app
99Minds Inc deixou uma resposta 27 de setembro de 2023

Thank you for your support and motivation.Our mission is customer first and we love our customers.

21 de novembro de 2023

I recently had the pleasure of working with the team at 99minds during our transition from WooCommerce to Shopify, and I must say, the customer service was outstanding. The team's expertise and professionalism made what could have been a complex process, incredibly smooth and hassle-free. They provided end-to-end support, ensuring that our gift card system was seamlessly integrated into our new Shopify platform. Their responsive and customer-centric approach made all the difference. Thank you, 99minds!

Jaxen Grey
Estados Unidos
4 meses usando o app
99Minds Inc deixou uma resposta 22 de novembro de 2023

Thank you very much Jaxen Grey Team for your feedback.

10 de novembro de 2023

Thank you for your help and your time! 99minds has great customer service and now we understand better the software.

Indigo Bay
Canadá
3 meses usando o app
99Minds Inc deixou uma resposta 11 de novembro de 2023

Thank you very much Indigo Bay team. Appreciate your feedback.

1 de março de 2024

I so wish I could give this app a 10 star review! Not only does the app do exactly what I want in terms of offering loyalty points for my customers, provide in store and online gift card purchasing options, user-friendly for our staff members, provide customer marketing but the customer service is second to none.

Ankita and Pravin have gone out of their way to make sure I understand the 99Minds app and that I use the app the best way for my business.

I am not super tech savvy and both of these individuals have shown exteme patience with me in getting the app installed and up and running. Thier response time to emails is super fast. They not only offer solutions but they help implement the solutions in a timely manner.

If you are not using 99minds I would highly recommend you consider changing that asap. Some of the best customer service I have recieved in years!

Tassels
Estados Unidos
Aproximadamente 1 mês usando o app
99Minds Inc deixou uma resposta 2 de março de 2024

Hello Iva and Tassels Team,
We appreciate your support and feedback.It help us to improvise and motivate us to do better.

5 de março de 2024

Great customer service and product! 99Minds is a great way to get gift cards to your customers both online and in person.

Erica Wilson
Estados Unidos
29 dias usando o app
99Minds Inc deixou uma resposta 7 de março de 2024

Thank you very much Gigi for your feedback.

26 de janeiro de 2024

Very easy and so nice to work with! The customer service is 5 stars and they are so flexible to fit the needs of your company.

Bay Club
Estados Unidos
4 dias usando o app
99Minds Inc deixou uma resposta 29 de janeiro de 2024

Thank you very much!We are always excited to help our customer.