Shop

We've had to refund some customers who were surprised to find that what they thought was just in their cart was converted into an order, and the product arrived at their door when they did not intend to purchase it. Some customers have found it very spooky that their payment info is synced across other Shopify stores and the app. Customizations are generally very limited from a merchant's perspective. Otherwise, we are seeing a great bump in sales from it!

SHOP was connected to my online store but I rather ignored it until the last few days. After listening to the webinar on Thursday about running a SHOP campaign I decided to pay attention and spent the time needed to sort out some issues with my catalogue and Collection details on SHOP. It was a pleasant surprise to see the functionality and marketing to customers on the SHOP app.
Now I am looking forward to running my first campaign. It sounds more promising than Meta & Google ads.
I also plan to research the partner apps that can be added to enable reviews. This is something I have wanted but wasn't ready to spend the time and money to add reviews to my online store so a partner app on SHOP my be the easiest solution for me.

Be cautious using this app. I was billed for a campaign I never turned on or approved. They turned it on without my permission. I recommend watching your ad activity and charges very closely. I'm very hurt and upset!