ABConvert: A/B Testing

ABConvert has enabled us to unlock more consumer insights. Our organization is full of hypotheses, and we use ABConvert to take action by testing the hypotheses, documenting results, and sharing the actionable insights with our organization! The support team is very responsible and engaging!

Very good experience with AB Convert, the team is very helpful, always answering fast. The tool allows us to implement very quickly important tests on our websites. Big thanks to Kelly who is always very supportive!

We've been using AB-Convert for a while now to run our A/B tests and are absolutely satisfied, especially with the outstanding support.

We faced a tricky issue with recurring spikes in bot traffic at the end of each month, which seemed to skew our test data. The support team jumped in right away

Leo from the support team personally stepped in. He analyzed our test data, identified suspicious IPs, and helped us exclude them directly through the dashboard. The communication was quick, clear, and helpful throughout. They even involved their dev team without us having to do any extra setup.

It’s rare to find a tool that not only delivers reliable results but also has a support team that genuinely cares and takes action. If you're serious about running clean, trustworthy A/B tests on Shopify, I highly recommend AB-Convert.

good

Really simple to use for testing conversion rates on a Shopify store. We mainly run URL Redirect tests and ABConvert has been helpful in showing where to steer our UX and design by allowing us to test the impact of both major and minor changes. We also had a good experience with their Help team (shout out to Leo) who got back to us very quickly and were happy to jump on a call immediately to talk through the issues we were having which were resolved thanks to the call.

A++++ Service and App.

The app is flawless and can do what other applications can't do.
We love it, we've been using it ever since and the Support from the whole team - especially Leo - is super good.

If help is needed the whole team starts moving and presents a solution within a few days.

On point tracking, on point tests - 10/10

Some of the best customer service I've ever dealt with. Leo and the team at ABConvert take the time out of their day to hop on a zoom call and guide you if you need help setting up tests. Their team and app is incredible. Highly recommend this well priced split testing app! Thanks guys.

Easy to use app with excellent customer service. We are on our 5th test now and have been very happy with the results.

Amazing app, bad operation.

The functionality of the app itself is great- you can run tests that improve your conversion rate by 0.1%, which is a lot. However, the app lacks in support and self-support- not because of the support staff, but because of the working hours and the way errors are not communicated.

I've attempted creating the same price test over 10 times by now- each time, taking ~30 minutes. Once the test fails, all it does is not show up in the "Your tests" section- no visible feedback on why it failed.

The support works 9am to 6pm- Beijing time- meaning during regular business Hours in the Americas, you have no support.

The tool itself is very reliable and honestly much easier to set up and use compared to other similar apps we've tried in the past.

But what really stands out is the support team. Their customer service is top notch — you get real, personalized help from experts who truly know what they're doing. They've been super responsive and always willing to guide us step by step whenever we've had questions or needed advice on how to get the most out of our tests.

Overall, highly recommended if you're looking for an easy, reliable way to optimize your pricing and shipping strategies, with the added bonus of having a fantastic support team behind you.