Recenzje (76)
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Great App to test things on my shop, increased my CR already significantly. Also very nice support, leo from the support team is doing a great job.
App great, dashboards useful and lots of options for reasonable cost. Support outstanding, a lot of customisations required for our store and the team was so accommodating, working around the clock to get it launched to a tight deadline. 10/10
Easily the best A/B test app out there. Simple, straightforward and easy to use. Not to mention almost instant customer support and the endless customization opportunities. A no brainer to help maximise revenue and conversions.
The support process is ridiculous. You're required to book a ticket just to speak to someone which sure whatever thats fine but the issue is you close out the ticket without any response from us on whether or not your suggestions fixed the issue at hand to which we have to go through your AI chat system and respond to multiple unnecessary prompts just to get passed it so we can speak to book a ticket and then we have to book a completely brand new ticket and re-type all the information that should already be available if you just didn't close the ticket out. The app itself is fine which is why I gave 3 stars.
We’re very sorry that our support process caused you frustration, and we truly appreciate you taking the time to share your feedback. We’ve already updated our workflow based on your experience and will continue improving it to make things easier for our users.
In this case, our team closed the ticket after providing an answer in order to keep the queue clear and ensure every request is well managed. We understand how that created extra steps for you, and we’ll do better going forward. Thank you again for pointing this out and for your support of ABConvert.
There are great people behind this app who care about their users. App also works as expected and it's cost-effective compared to other expensive solutions.
Incredibly easy product to use, great team.
Leo walked us through some ways to test for our quantity breaks that'll help reduce COGs by 40%.
Not having to update URLs on ads ever because all tests are done on Shopify side makes it so much better than anything we've used so far.
App does exactly what I need it to do. I needed some help setting things up as I use a few different apps that interact with each other on our Shopify store and customer support was very prompt and helpful.
Great App. Service team goes above and beyond to help with customizations and making sure your test is working properly.
great customer support - Jeffrey is very quick and helpful. Highly Recommend
Very good help if you don't understand what to do. This is incredibly valuable for constantly improving things on your site to be better than your competitors.