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great customer support - Jeffrey is very quick and helpful. Highly Recommend
Excellent & easy to use A/B testing. Jeffrey was also very helpful with making custom features to suit our needs, thank you!
USE AT YOUR OWN RISK
This app cost me more than it helped or saved.
*****DOES NOT SYNC INVENTORY. (also does not warn you about this)
In my case this lead to overselling hundreds of items.
when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer:
Me: so i am meant to manually recalculate my inventory after a test?
Jeffrey: No you don’t have to
Me: then why is my inventory oversold
Jeffrey: Just go analytics and see how many test variants are sold
Jeffrey: And minus the number
Jeffrey: That’s it
Hello Jeffrey here.
Firstly, I apologize for any inconvenience you've experienced.
Please understand that when you reached out to us, it was 4:30 am in our time zone. Despite the hour, we were committed to addressing your concerns.
I noticed there was a significant amount of emotion during our conversation. We attempted to clarify the situation, but it seemed there might have been some miscommunication.
Regarding the app, it creates duplicate variants for price testing, which can occasionally lead to inventory discrepancies. We're actively working on developing an inventory syncing feature to resolve this.
However, in this instance, the primary issue arose because the test ran for an extended period of three months without monitoring the inventory levels. We're here to assist in resolving this and ensuring it doesn't happen again.
Thank you for your understanding and patience.
We just launched our inventory syncing feature: https://help.abconvert.io/en/articles/8735286-how-to-sync-inventory-for-your-test-products
Best regards,
Jeffrey
Easy to set up, great support from the app developer, and a solid UI that helps set up and analyze test results.
ABConvert is a very nice solution for price testing products. It is simple to use and the support from Jeffrey was top notch. Setting up the a/b and a/b/c tests was an intuitive process. After choosing a product to test you are able to quickly edit the test price for each variant as well as the compare to price and then launch the test. The analytics dashboard provides everything needed to evaluate your tests and move forward with confidence. Again, the support from the team was superb. They were very responsive and catered to our needs.
An absolute recommendation for this app! The support responds very quickly and helps both with the evaluation of the data and with the setup of particularly complicated A/B tests.
We have been able to revise our entire pricing structure with the help of the app and thus increase profitability.
This app works great, and the customer service is top notch! We've been running tests with ABConvert for about a month and we're learning a lot.
So professional and patient. And the data showing is comprehensive and precise. The most recommended AB testing tool I suggest!
Very powerful A/B testing app with great customer support. And also affordable in comparison to other available apps, which makes it great for small businesses. 5 Stars!
Good support, best pricing, we are happy to have that app!