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Shopify and Amazon settlements are complicated, especially for high-volume businesses with $1M+ across multiple channels. I used to have to reconcile settlements by hand using pivot tables to manipulate 50k lines of data in my CSVs. Now that is automated! It's a game-changer.
But even when things are still complicated (like reconciling merchant fees on Shopify's other payment gateways), the A2X support staff are EXPERTS who figured it all out already! They know exactly how things will land in my accounting, how account mapping should be set up, and trained us on monthly reconciliation workflows that make this so much easier! They have been exceedingly patient as I have followed along, taking notes, so that I can train my bookkeepers how to do this. THANK YOU, THANK YOU, THANK YOU!!!
We use this for Amazon FBA and Shopify, it does the job as it should, and it's really the only choice!
A2X is an absolute game changer! I have a Shopify store which sells worldwide using 4 different payment providers (Shopify Pay / PayPal / Klarna & Clearpay). This has presented countless accounting issues (as a result of payouts being grouped, VAT & Non-VAT orders being combined, payment provider fees being taken before the funds arrive in our bank etc) which has caused several headaches. A2X intuitively splits orders and exports the information to Xero in a recognisable format, removing the headache and enabling a novice like myself to manage my own Xero account. The setup for this app is quite in-depth but extremely important which I recommend doing so alongside your accountant, to ensure funds are allocated to the relevant accounts with the correct tax allowance. Providing you take the time to integrate the app correctly, all future accounting will be extremely simple and I promise you'll never look back. There is also a very helpful customer support team who you're able to contact via the online chat feature. These guys have always responded quickly to any queries I've had as well as providing detailed, step by step literature.
We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.
Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!
I love how this app syncs Shopify to Xero.. once you go through setup it is totally a time saver and worth it!
Such a good app - been using it for the past few months and it saves me an unbelievable amount of time and energy. All it takes is a few clicks to take care of everything on the accounting side. Probably the best subscription service I use in terms of value for money.
This app is brilliant! It makes accounting so much easier. It took me a while to setup (me not being tech savvy) but the team were so helpful and attentive. Would highly recommend especially for those using Xero.
We are using A2X app for Shopify and Amazon marketplaces. Victoria has been a huge help in getting us set up and mapped correctly. They are responsive and knowledgable. This has simplified our accounting. Thank you!
Thank you for providing a review, we are pleased to hear that our superstar, Victoria was able to provide you with our gold standard of customer support! We appreciate your time and look forward to working with you!
I used this app to seamlessly integrate shopify, paypal, stripe, and all the various platforms we receive orders. This app has greatly improved my accountants ability to do her job and saved me a lot of money on additional bookkeeping/accountant expenses.
A2X integrates seamlessly with Amazon and Shopify and connects up perfectly with Xero. You can easily switch between accounts in the A2X dashboard which also clearly presents the categories - Settlements, Accounts & Taxes, Inventory and Costs in a much more easy to digest manner than Amazon certainly does. It does take some time to set up and particularly attention is needed to configure the appropriate tax rates for each transaction type. A2X has saved us a lot time when it comes to book-keeping which my accountant has appreciated.