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The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.
Milliways - thank you for the kind words! We appreciate your support and are always happy to help! If you ever need further assistance, please don’t hesitate to reach out :-)
Jess is brilliant and has provided so much help over the last few weeks, always goes above and beyond!
Thank you for taking the time to share your feedback with us! Jess is indeed a brilliant team member and we love to hear that she was able to help! We’ll be here when you need us :-)
Does what it is meant to do with a clean and easy interface. Customer support, when I've had to ask some questions, is responsive and excellent.
Thank you so much for taking the time to share your positive experience. We appreciate your kind words and it motivates us to keep providing exceptional service to all our amazing customers, just like you!
Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.
Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand.
If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!
I always receive prompt and efficient service from the support at A2X, and couldn't run my business without this software.
We couldn't be happier to know that our software is helping you take care of business. Your success is our success, and we're dedicated to providing top-notch service to ensure that you can focus on what you do best – running your business!
Thank you for your continuous support and feedback. And, if you need any assistance in future, we've got your back!
The app is great and has dramatically helped with complex ecommerce accounting. However, the real star of the show is the customer service provided by the team. Andrea and the team are absolutely fantastic! It's the best customer service I've received from a SaaS provider. They went above and beyond to help me with many issues I was confused about.
Thank you so much for the glowing review! 💫
We're thrilled to hear that A2X has been a game-changer for your ecommerce accounting needs.
Andrea and the team are indeed the real superstars when it comes to customer service. We always strive to go above and beyond for our customers, and it's wonderful to see that effort reflected in your experience.
If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help in any way we can.
Cheers to smooth sailing with your accounting, and thanks again for choosing A2X!
Thank God I found A2X!
They have been amazing, Jessica in particular. There software does what it says it does on the Tin. I was using Amaka. Their Customer Service was poor to mediocre at best. When I looked further into their software it was not what it seemed. Links kept breaking, and it brought in transactions that it should not have. Reconciliation was a nightmare and there for VAT calculations was all wrong. You can't afford to muck this stuff up.
A2X held my hand through the entire onboarding process and more. I have Xero, Shopify and Amazon and also use PayPal as a payment gateway and sell all around the world so quite complicated really.
For the extra £20 per month I was super happy to have upgraded to the support service as it has proved invaluable.
I seriously could nt recommend them or Jessica enough.
Thank you for your most kind words, Michael! We're thrilled to hear that Jessica and our software have been a lifesaver for your e-commerce accounting needs.
We understand the importance of accuracy when it comes to your finances, especially with multiple platforms and global sales involved. We're glad we could step in and provide you with the support and reliability you deserve.
Our team is dedicated to making sure that your onboarding process is smooth sailing and that you have all the help you need along the way.
Your recommendation means the world to us and we look forward to continuing to exceed your expectations. If you ever need anything, don't hesitate to reach out - we're here to help. Cheers to accurate accounting and stress-free reconciliations!
We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.
Thank you so much for sharing your feedback with us.
We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top-notch service, and we are glad that Victoria was able to assist you through the onboarding process seamlessly.
If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We are here to support you every step of the way.
Prompt and helpful customer support. Thanks!
Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.
great experience with onboarding. Victoria was amazing!
Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!